Windows 10: Are My Web Credentials Totally Lost?

Hi!While registering as a new customer on a website, the Microsoft window popped up to save the user name and password. It included an option of 'Never' which was accurate for the one password in question I did not want saved as it would compromise what was on record as my password for that application. Now all my passwords under Web Credentials are gone. Is there a way to recall or restore?

:)

 

manage web credentials

Hi Rose,

Thanks for posting your query on Microsoft Community.

To assist you better, I like to know; when you say program is gone from the list,
are you referring to Web credential program or credentials?

As per your query, I like to inform you that; when you select Remove under the specific credentials, it will remove the specific credential details. Since you have followed the correct steps to remove web credentials but the program is not available,
I suggest you to Run DISM commands and check if the Web credentials programs works.

Deployment Image Servicing and Management (DISM) is a new command line tool that you can use to service a Windows image or prepare a Windows PE image. The DISM tool replaces the Package Manager (pkgmgr.exe), PEimg, and Intlcfg tools.
DISM consolidates the functionality found in those three tools, as well as delivers new functionality to improve the experience of offline servicing.

Follow the steps to Run DISM Commands:

1) Press Windows + x on your keyboard.

2) Select Command prompt (Admin) to open Administrator Command Prompt .

3) In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:

dism.exe /online /cleanup-image /scanhealth

dism.exe /online /cleanup-image /restorehealth



Reply to us with the status of your issue. We will be happy to assist you.

 

Windows 10 - Credential Manager lost web passwords

Hi Andrea,

Thank you for posting your query in Microsoft Community.

Let me conform that Credential Manager stores passwords that are either related to Microsoft account or web browsers to your PC.

- Which passwords are you referring to?

- Are they related to a particular web browser? (I.e. Microsoft Edge or Chrome or Internet Explorer)

If they are related to a web browser, then I suggest you to check by going manually to that particular web browser to see if the saved password is listed there.

Keep us posted the status.

 

Web Credentials cannot be accessed

Hi Hermie,

Thank you for posting in Microsoft Community.

1) When do you get this error? While accessing any file or while using Internet?

I suggest you to follow the below steps and check if it helps.

1) Press Windows key + r and type services.msc.

2) Right click Credential manager and Go to Properties.

3) Select Manual from the Startup type drop down menu.

4) Click Apply and OK.

5) Restart your computer and check the issue.

If the issue still persists, I suggest you to delete the web credentials and then try to add it again and check.

In the Credential Manager, under Web Credentials remove the web credentials and check.

Please reply to us with the status of the issue.

Thanks.