Windows 10: Are there any known incompatibilities between Win10 build 2004 and USB audio interfaces?

I'm a keyboard player that has used a laptop thru a Focusrite Scarlett 6I6 USB interface with no problems for several years. On July 4th, on my way outside to do some work, I turned on my laptop so it would be on when I came back. Later when I got back, there was the "we updated your computer, here are your new features" screen Win10, version 2004, build 19041.388. Once I loaded my music software so I could practice for the gig the following day, the sound was very distorted and unusable. Luckily I had enough older analog keyboards and modules to put together a setup to play the gig, but it was very frustrating.



I've talked with support at Focusrite, downloaded the latest drivers, and we can't solve it. The program I use to play mp3's from the laptop winamp works fine, so I don't think it's the audio drivers.

I bought a Motu4 USB audio interface, thinking the Focusrite driver which is proprietary, might not be compatible with build 2004, and Motu's driver doesn't work any better.

I've also tried a generic driver - ASIO4ALL - and it doesn't work either. All 3 drivers are ASIO drivers.

The main thing in common between the interfaces are the fact that they are USB and use ASIO type drivers.



Looking at the USB drivers on the laptop, there is one that was dated 6/2/2020 - Renesas USB 3.0 eXtensible Host Controller -0.96, driver vers. 10.0.19041.329, winbuild 160101.0800.

Looking at "events" for this driver, I see:

7/22/2020 11:00:35 am Device configured oem8.inf

7/22/2020 11:00:35 am Device not started nusb3xhc

7/22/2020 11:53:00 am Device configured usbxhci.inf

7/22/2020 11:53:00 am Device not started usbxhci


Windows has been rolled back to the prior version, and it didn't help and just upgraded again the next time the computer was on.


I guess my questions would be - Is there a different driver that might fix this, and does anybody know anything else that I could check that might help?


Thanks

Dale

:)

 

upgrade from win10 build 1909 to build 2004.....

hello i want to upgrade from win10 build 1909 to build 2004. how can i do it?

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Win 10 Build 2004 issue with Realtek audio

I upgraded my PC to build 2004. I found my realtek audio is not working at all. HDMI audio was working. But my speakers were not working. I reverted to my old build 1909 and audio started working. Is there any bug in build 2004? When will that get resolved?

 

2004 build

In Windows 10 Pro 2004 seems to be not quite ready for prime time...

Cortana insists upon logging into a MS account, is missing any info in the ALL SETTINGS area and refuses to close, instead running continuously as a background task. Reinstalling changes nothing and the Start Menu troubleshooter (now deprecated) lists search errors

DISM can't find its file and SFC reports an error, where non existed in the 1909 build.

Realtek HD audio is missing the CPL applet, despite install of new drivers. And audio has been 'iffy' - vanishing at times.

Confirmation? Suggestions? Thanks.