Windows 10: Are there known issues with Windows 11 and 3D viewer?

Since I went from Windows 10 to 11, the 3D viewer app does not work right. I can open it and view objects, but can't save them. I get the same error every time we could not save the model. But, I see what should be the save on my desktop. When I try to open it, it says "could not load model. try again later." I have uninstalled and reinstalled the app and tried repair and reset. See below for one example.

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Unable to open .obj file in Mixed Reality viewer error 'couldn't load 3d model'.

Hi,

Thank you for posting your question in the Microsoft Community Forums.

Appreciate your efforts to work on this issue.

I can understand the situation must be difficult for you when the file or program doesn't work as it should.

1. Are you aware of any changes made to the PC prior to this issue?
   
2. From which website did you download the file?
   
3. Are you able to open other files in mixed reality viewer?
   

I would like to let you know that Mixed Reality is a combination of augmented reality and traditional Virtual Reality.

Suggest you to follow these steps to check if that helps.

1. Open the folder that contains the .OBJ file.
   
2. Right-click the file. A context menu will expand.
   
3. Click ‘Open with’. It’s at the top of the menu. Another menu will expand.
   
4. Click Paint 3D. This opens the file on your PC. The .OBJ files are also supported by Adobe Photoshop and Mixed Reality Viewer.
   

Articles for Reference.

Windows Mixed Reality help:
https://support.microsoft.com/en-us/help/4041156/windows-10-mixed-reality-help

Windows 10 Tip: Get started with the Mixed Reality Viewer app:
https://blogs.windows.com/windowsexperience/2018/01/08/windows-10-tip-get-started-mixed-reality-viewer-app/#cLAGDCjvX2SU2wh4.97

Further, you may also want to download this app from the Microsoft Store to check if the makes any difference.

3D Viewer:
https://www.microsoft.com/en-us/p/3d-viewer/9nblggh42ths?SilentAuth=1&wa=wsignin1.0&activetab=pivot%3Aoverviewtab

Hope this helps and let us know how it goes.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Windows 10 default image viewer

Hi,

Thank you for posting your query on Microsoft Community.

I suggest you to follow the below steps in order to change the default image viewer to Paint.

• In search,
• Type Default Programs.
• Check whether Windows Photo Viewer is listed in the list.
• Left click on the photo viewer and select the option paint.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

 

Windows 10 Mixed Reality Viewer app gets update & renamed to 3D Viewer


The Mixed Reality Viewer app in Windows 10 for Windows Insiders on Skip Ahead got an update to version 5.1809.20012.0 from the Microsoft Store, and was renamed to 3D Viewer.

Version 5.1809.20012.0 of the app features the following changes:

• Rebrand: Mixed Reality Viewer becomes 3D Viewer
• Environment & Lighting: 3D Viewer now allows you to adjust the intensity, saturation, value and colour of the light to your liking. In addition, there are several selectable themes available to your liking such as Sunset.
• Stats & Shading: 3D Viewer presents a new Statistics and Shading section, in which it will be possible to inspect and adjust the shapes and dates of the objects present in your projects
• Removed the hamburger menu in favour of a new top menu
• New welcome screen
• New settings
• Introduced control with the Surface Pen
• It is now possible to hide the 3D Viewer option panels
• Significant improvements with the display in Mixed Reality
• Introduced the reveal effect
• New 3D Print options
• Various bug corrections and improvements

Source: 3D Viewer | Microsoft al lavoro per unire Print 3D e Mixed Reality Viewer - Aggiornamenti Lumia