Windows 10: Ark wont load

Ark survival evolved on my pc wont load up for some odd reason, the blue background and the small picture of the ark loading screen will be there but then close after seconds of loading ive updated windows and my drivers like some other person said but still doesn't work. if anyone could help it would be greatly appreciated

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Ark survival evolved WONT LAUNCH!

Ark survival evolved WONT LAUNCH!

all i get is a blue screen with the ark logo on it for 3-5 seconds and it closes. please help!

 

Ark Survival Evolved Wont Start

I have the same issue, I found a work around though. If you load the Microsoft store application and search for ARK, then click on the ARK icon it will take you to a screen where you can purchase/download the game. If you already own the game though it
will have a button that says "Play". If you click on the "Play" button it should load the game without error. I hope this works for you.

 

Ark Genesis and Ark Evolved

I had bought Ark Genesis for my son last week and he downloaded it but it does not work. It does not even show up in his programs on his computer. When he was going thru Ark evolved and into Ark Genesis it loads half way and stops. I have called to
get tech help on this issue and was transferred 3 times and then on eternal hold. I just disconnected the call because I could not hold any longer, it already had been 45 minutes. Now today Ark Evolved is not working. My son uninstalled it and went to reinstall
it and it showing he has to purchase it. Something weird is going on with these Ark digital downloads. He is using a laptop. I purchased Ark Evolved last November thru Microsoft and he has been playing it since then on his laptop. It does not even show
up under purchases now. We need help in fixing both issues or I need to get a refund at least for Ark Genesis since he has not been able to play it.