Windows 10: Arm Windows 11 Issues Corrupt Drivers/USB Recovery Drive Boot Issue

Device Specs:Model: Samsung Galaxy Book4 EdgeCPU: Snapdragon X Plus ARM64UEFI: Enabled, Secure Boot supportedOS: Windows 11 ARM64Installer Source: UUP Dump latest ARM build, with install.wim & Microsoft ARM based ISO USB Tool Used: Rufus 4.x GPT + NTFS, UEFI-ARM64 target/Ventoy Issue: Unable to reload/remove driver from device manger to get windows to download corrupt GPU driver, unable to factory reset computer blue screen, unable to enter windows recovery blue screen,unable to boot from USB windows ISO to redownload Window's 11.Created USB Installer from:UUP Dump ARM64, latest

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Windows 11 usb boot issue

Hi, Richard Collins3

Welcome to the Microsoft Community.



If your Windows 11 USB is not being recognized as a bootable device, there are several steps you can take to troubleshoot the issue:

1. Check USB Format and Partition Style: Ensure that the USB drive is formatted as FAT32 and uses a GPT partition style, as this is required for UEFI boot.
   
2. BIOS/UEFI Settings:
   
   • Ensure that the USB drive is recognized in the BIOS/UEFI.
     
   • Check if the USB boot is enabled in the BIOS/UEFI settings.
     
   • If your PC supports UEFI, make sure it's not set to Legacy or CSM boot mode.
     
   • Check the boot order to ensure the USB drive is listed as the first boot device.
     
3. Fast Boot: Disable Fast Boot in the BIOS/UEFI settings, as this can sometimes prevent the system from recognizing bootable USB drives.
   
4. Create a New Bootable USB: If you have access to another Windows machine, you can try creating a new bootable USB using the Windows Media Creation Tool.
   
   • After downloading, run the media creation tool. You need to be an administrator to run this tool.
     
   • If you agree to the license terms, select Accept.
     
   • On the What do you want to do? page, select Create installation media for another PC, and then select Next.
     
   • Select the language, edition, and architecture (64-bit) for Windows 11.
     
   • Select which media you want to use:
     
   • USB flash drive: Attach a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.
     
5. Check for Hardware Issues: There might be a hardware issue with the USB ports or the motherboard. Test the USB on another computer to ensure it's working correctly. You can also try plugging the USB into a different port. Sometimes certain ports do not support booting.
   

Please remember to back up any important data from your Ubuntu installation before attempting to install Windows 11, as the installation process will erase all data on the hard drive.



If there is anything not clear, please do not hesitate to let me know.



Best Regards

Martin | Microsoft Community Support Specialist

 

Optical Drive Issue

Hello Anak –

Appreciate your detailed return. Your added steps really helped.

Assuming I did the steps correctly, this is where I am now.

Screenshot 12 shows my CD Disc shortcut on my desktop.
Screenshot 10 shows the CD Drive shortcut listed in the “Send to” listing.
Screenshot 11 shows the “Send to” listing after the steps were taken, but the CD drive name is not listed.

So, it appears the steps did not work for me. And, I did try the steps, “If it still won’t do ……” and still no luck.

What do you think?

JerryA

 

Windows usb drivers issue

Hi,

There are few factors that can contribute to the issue you are facing. Since you have checked this concern on two separate computers running different versions of Windows, there is a possibility that this can be caused by the presence of corrupted drivers
or files in your system.

As an initial recommendation, we suggest that you run the troubleshooter from this article:

Automatically diagnose and fix Windows USB problems. This will check to make sure the files and drivers are in good condition.

If the steps provided does not resolve the issue, we would have to update the driver of the devices manually. You can refer to the following links on how to update device drivers on different versions of Windows:

• Windows 7
• Windows 10

Let us know of any status or progress relating to your query.