Windows 10: Around 12-15 gb decrease in C drive after unsuccessful system restore

Discus and support Around 12-15 gb decrease in C drive after unsuccessful system restore in Windows 10 Support to solve the problem; Yesterday I was facing some problem with my computer with windows 10 home and so I decided to perform a system restore which i had created a few days... Discussion in 'Windows 10 Support' started by jakkaas, Sep 10, 2017.

  1. jakkaas Win User

    Around 12-15 gb decrease in C drive after unsuccessful system restore


    Yesterday I was facing some problem with my computer with windows 10 home and so I decided to perform a system restore which i had created a few days back ago. After starting system restore and allowing it for almost an hour, the laptop screen was still showing initializing system restore. So i forcefully shutdown my laptop and started it again. After starting i got a message that system restore not successful. After that when i went and check the free disk space of system volume C it got decrease by around 12-15 gb.*I went and deleted all previous restore point, clean up disk space and also using 3rd party software tried cleaning disk space but still have not recovered this 12-15 gb space.*

    After that i went to setting and check the storage as to where this space has been occupied. It is showing that in others around 18 gb has been allocated, for which the windows is showing " There are some of the largest folders we couldn't characterize" (Screenshot attached).

    Please help me recover this space.
    Thank you

    Around 12-15 gb decrease in C drive after unsuccessful system restore [​IMG]


    Around 12-15 gb decrease in C drive after unsuccessful system restore [​IMG]


    :)
     
    jakkaas, Sep 10, 2017
    #1
  2. Arjay Dom Win User

    Around 12-15 gb of Disk size decrease in System Volume , Drive C after unsuccesful system restore

    Thank you for the information.

    System Volume Information is a hidden folder rooted in your C drive. This is where Windows stores System Restore points. We do not recommend deleting this folder or tampering any files inside it since your recovery partition might get corrupted as well,
    preventing you from doing a reset (to factory settings) or system restore in the future.

    If you don't want to reinstall Windows, we encourage you to submit your issue using the Feedback Hub.You can either vote on an existing submission or submit a new issue.

    When you submit a feedback item we gather additional details and information about your issue that will help determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app
    so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.

    For more information on Feedback Hub, see our support article and YouTube
    video
    .

    In order to submit new feedback, please follow these steps:



    1. On a Windows 10 device, search for "Feedback Hub" in
    Cortana search
    , then launch the app.

    2. Navigate to Feedback in the left menu, then press
    + Add new feedback.

    3. Select the Problem, and share any details you think are relevant, and choose an appropriate category and subcategory.

    4. Important: If possible, reproduce the problem(s) after clicking
    Begin monitoring (or Start capture) near the end of the form;
    Stop monitoring when you're done.

    5. Once you've complete the form and monitoring, click
    Submit
    .

    6. Click Continue using Feedback Hub.

    7. Click My feedback at the top, then find the item you submitted (it may take a while to appear.

    8. Open the item you submitted, then click Share.

    9. Click Copy link, then paste the link in your response (It will look like URL Manager link>)

    Feel free to post back if you have other concerns.
     
    Arjay Dom, Sep 10, 2017
    #2
  3. Around 12-15 gb of Disk size decrease in System Volume , Drive C after unsuccesful system restore

    I am Sorry but this is not the reply i am looking from WINDOWS. I understand very well that reinstalling window would solve this problem but that should be last resort and that too for a seroius problem. I am expecting an answer which would solve my problem
    without reinstalling windows.

    Thank you
     
    Mustafa Vohra, Sep 10, 2017
    #3
  4. jakkaas Win User

    Around 12-15 gb decrease in C drive after unsuccessful system restore

    I tried treesize and it is showing
    windows folder has 20.9 GB allocated out of which 6.9 GB is for winsxs
    System volume information has 12 Gb allocated out of which 11.5 GB allocated for System Restore. Can i delete this folder? How?
    See attached screen shot

    Around 12-15 gb decrease in C drive after unsuccessful system restore [​IMG]

    Around 12-15 gb decrease in C drive after unsuccessful system restore [​IMG]

    Around 12-15 gb decrease in C drive after unsuccessful system restore [​IMG]
     
    jakkaas, Sep 10, 2017
    #4
  5. cereberus Win User
    Go to control panel, system, system protection, configure, and delete all existing restore points. Then create one of course. You can limit size of restore point storage as well.
     
    cereberus, Sep 10, 2017
    #5
  6. jakkaas Win User
    Deleting system restore from control panel, manage system restore point is not helping as it is showing only 500 mb size.
     
    jakkaas, Sep 10, 2017
    #6
  7. cereberus Win User
    Have you run disk cleanup, and selected to remove system installation files?
     
    cereberus, Sep 10, 2017
    #7
  8. jakkaas Win User

    Around 12-15 gb decrease in C drive after unsuccessful system restore

    This option is not coming during disk clean up or clean up system files
     
    jakkaas, Sep 10, 2017
    #8
  9. cereberus Win User
    Ccleaner will probably sort it out.
     
    cereberus, Sep 10, 2017
    #9
  10. OldMike65 Win User
    From admin command prompt you could run cleammgr.exe in extended mode. Type this in your command window.

    %SystemRoot%\System32\Cmd.exe /c Cleanmgr /sageset:65535 & Cleanmgr /sagerun:65535
     
    OldMike65, Sep 10, 2017
    #10
  11. lx07 Win User
    Try disabling system protection completely and reboot then check it again with TreeSize.


    Around 12-15 gb decrease in C drive after unsuccessful system restore [​IMG]


    That should delete all restore points and you have 12GB there - mostly from Store apps it seems.

    If you want you can enable system protection again after (and set some limit with the slider in the picture above) and then create a new one.
     
  12. jakkaas Win User
    Tried Both of the options. Its not working *Sad
     
    jakkaas, Sep 10, 2017
    #12
  13. jakkaas Win User

    Around 12-15 gb decrease in C drive after unsuccessful system restore

    This is not working as it is showing only 500 mb occupied. i tried deleting but its not freeing that 12 GB space
     
    jakkaas, Sep 10, 2017
    #13
  14. jakkaas Win User
    Can i manually delete it using treesize?
     
    jakkaas, Sep 10, 2017
    #14
  15. cereberus Win User
    Try it.
     
    cereberus, Sep 10, 2017
    #15
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Around 12-15 gb decrease in C drive after unsuccessful system restore

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