Windows 10: Asking for permission to make KB articles about Software.

Good Morning, Good Afternoon, Good Evening, where ever you are!What is the process or guidelines for making informational content or walkthroughs of the software Microsoft Provides?Thanks for your time and consideration on this matter.Best,Hank *** Email address is removed for privacy ***

:)

 

Why is the programming asking for KB 2919355

Hello John,

Thank you for posting your query on Microsoft Community.

I would appreciate if you can provide us the following information to help us understand the issue better:

• Which utility are you trying to install on your system?

I would suggest you to install the utility in Clean boot state and check if that helps.

Method 1:

Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. Check this issue in clean boot state.

Refer: How to perform a clean boot in Windows

http://support.microsoft.com/kb/929135

(Holds good for Windows 10)

Note: After clean boot troubleshooting step, follow the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return
your computer to Normal startup mode.

If issue still persists try method 2,

Method 2:

I would suggest you to manually reset the Windows Update Components.
Please follow the steps in the article given below and check if it works.

How do I reset Windows Update components?

http://support.microsoft.com/kb/971058

Note:
This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection,
back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.

 

Ask for Permission - Google Chrome

Hi Julian,

The issue regarding the permission when you're trying to use the different browser is because of the settings on
Family and Safety. To resolve your concern, we suggest that you check if the account that you are using is already removed to the
Family list. To remove your account to the Family, you may follow the steps below:

• Use the Adult account to log in using this link.
• Click on the Family tab.
• On the account that you want to remove, click More > Remove from family.
• Then click Remove to confirm.

Let us know if the suggestion works for you.

 

"Photo Gallery can't open this photo because you do not have permission to access the file location."

Hello Robin,

We regret the inconvenience. let me assist you.

I suggest you to open Advanced User Accounts Control Panel to check if the user account you are referring to has administrative rights.

Follow the below steps.

• Press the Windows key and R from the keyboard to open the Run Command Dialog Box.
• Enter netplwiz. The following window lists all the existing user accounts along with the designated privileges.
  

You can make changes to the user accounts (including editing permissions).

Note: You will need to have admin permissions to perform editing of user profiles.

Also suggest you to go through the article and follow the steps given. Here is the link for your reference.

"Access Denied" or other errors when accessing or working with files and folders in Windows

"Access Denied" or other errors when you access or work with files and folders in Windows - Microsoft Support

(Steps relevant for Windows 8 also applies to Windows 10)

Kindly keep us posted on the status of the issue, for us to be able to assist you further.

Thank You.