Windows 10: Asphalt 8 account is gone again!

It is the third time this year that my account is gone. as I try to log in the game asks me to create a new account. I noticed that the box to connect to FAcebook is gone so I cannot connect to FAcebook to download my account. Just like in previous times my account is gone. All my progress and money is gone too. GAmeloft CS does not reply to any messages, not even the ones I sent have a year ago. Maybe Micrisoft can do something about this because the game is offered throught the microsoft store.

:)

 

asphalt 8 airborne log in issues in xbox game hub

Hi De'quarn,

Please answer these questions to assist you better.

• Do get any error message?
• Is the issue specific to asphalt 8 airborne?
  

Follow the steps below and check if that helps.

Run the Windows App Troubleshooter

I suggest you to download and run the app troubleshooter from the below link and check if it helps.

Fix problems with apps from Microsoft Store - Microsoft Support

If the issue is specific to asphalt 8 airborne then I suggest you to contact
asphalt 8 airborne support. Thank you.

 

Asphalt 8 Update

I have a temporary solution.

Step 1: Make sure asphalt 8 is closed

Step 2: Disconnect WiFi

Step 3: Go to the control panel and search for Web Credentials.

Step 4: Click "Manage Web Credentials".

Step 5: If you have multiple, Click on them until you see one with "Asphalt 8"

Step 6: Delete the credential.

Step 7: Every time you start asphalt STAY OFFLINE

this may delete save data BUT im not sure

 

Asphalt 8 Airborne will not uninstall

Hi,



At the time that you’ve tried uninstalling Asphalt 8 Airborne, it’s possible that there were system files or registry keys that got corrupted and left some remnants on your computer. Let’s try to uninstall this game using a
PowerShell command. Here are the steps to remove Asphalt 8: Airborne app from all current accounts on the PC:

• In the search box, type Windows PowerShell, right-click on it.
• Select Run as administrator.
• Type the command below and press Enter:
  
  Get-appxpackage -allusers *Asphalt8Airborne* | Remove-AppxPackage
  
• Close the window and check the result if it will delete the app.

We’re just here if you need further help.