Windows 10: Asphalt 8 airborneon pc via windows 10

I have never had issues till today. The game is suddenly kicking me out of races saying time out due t5o internet connection yet theres no issues on my internet. how can i resolve this

:)

 

asphalt 8 airborne log in issues in xbox game hub

Hi De'quarn,

Please answer these questions to assist you better.

• Do get any error message?
• Is the issue specific to asphalt 8 airborne?
  

Follow the steps below and check if that helps.

Run the Windows App Troubleshooter

I suggest you to download and run the app troubleshooter from the below link and check if it helps.

Fix problems with apps from Microsoft Store

If the issue is specific to asphalt 8 airborne then I suggest you to contact
asphalt 8 airborne support. Thank you.

 

Asphalt 8 AIrborne Problem

Hi Khalil,

An incorrect in-game configuration setting is one of the possible reasons why you can't control the cars in Asphalt 8 using the keyboard. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

• Are you having this concern with your other games?
• When did the issue start?
• Were you able to use the keyboard to control cars on Asphalt 8 before?
• Have you made any changes on your device prior to this concern?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the affected game?

Meanwhile, I suggest that you run the troubleshooter for Windows app using this link below. This can help remove problems with an app from Microsoft Store.

Click here

 

Asphalt 8 crashing on Windows 10

Hello Syed,



Thank you for writing to Microsoft Community Forums.

1. Which version of Windows 10 you are using currently?
   
2. What is the make and model of the computer?
   

I suggest you to please check the
system requirements of Asphalt 8 and check if your computer meets the requirements.



However, you can try the following steps mentioned below and let us know if that helps.



Method 1:



Performing Clean Boot on your PC.



Note:
Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some programs in clean boot.



Refer the article to perform
clean boot on the PC. If Asphalt 8
is running perfectly after performing clean boot, then refer the section that says "How to determine what is causing the problem after you do a clean boot".



Method 2:



Update the display drivers on the computer.



Refer to the article on
updating drivers in Windows 10 to update the display drivers on your PC.



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Regards,

Prakhar Khare

Microsoft Community – Moderator