Windows 10: Asphalt 8 not loading any content

It seems like whenever I turn on Asphalt 8 on my laptop, it launches as if it had no internet connection. That means, that I cannot play multiplayer, gauntlet, I cannot upgrade cars or buy them, and much more. How to fix this?

:)

 

Asphalt 8:Airborne keeps on loading

Thanks for the co- operation, but after running the trouble shooter it asked to reset the window store and I did so, but the app still freezes/loading at the license agreement page.

App Name: Asphalt 8

 

asphalt 8 airborne log in issues in xbox game hub

Hi De'quarn,

Please answer these questions to assist you better.

• Do get any error message?
• Is the issue specific to asphalt 8 airborne?
  

Follow the steps below and check if that helps.

Run the Windows App Troubleshooter

I suggest you to download and run the app troubleshooter from the below link and check if it helps.

Fix problems with apps from Microsoft Store - Microsoft Support

If the issue is specific to asphalt 8 airborne then I suggest you to contact
asphalt 8 airborne support. Thank you.

 

Asphalt 8 Update

I have a temporary solution.

Step 1: Make sure asphalt 8 is closed

Step 2: Disconnect WiFi

Step 3: Go to the control panel and search for Web Credentials.

Step 4: Click "Manage Web Credentials".

Step 5: If you have multiple, Click on them until you see one with "Asphalt 8"

Step 6: Delete the credential.

Step 7: Every time you start asphalt STAY OFFLINE

this may delete save data BUT im not sure