Windows 10: asphalt not running.

I had asphalt 8 in my pc and it was running good. then there was a folder name windos.old it was taking too much space around 30gb so i deleted that which needs administrators permission and trustedinstallers permission. and then i start the game it shows the gameloft screen and then termminate the game. so i delete asphalt 8 and download asphalt 9 but it is also not working. showing the same problem. it is not happening in the other applications which i'd download from microsoft app storethey are not gaming applications.

:)

 

asphalt 8 airborne log in issues in xbox game hub

Hi De'quarn,

Please answer these questions to assist you better.

• Do get any error message?
• Is the issue specific to asphalt 8 airborne?
  

Follow the steps below and check if that helps.

Run the Windows App Troubleshooter

I suggest you to download and run the app troubleshooter from the below link and check if it helps.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

If the issue is specific to asphalt 8 airborne then I suggest you to contact
asphalt 8 airborne support. Thank you.

 

Asphalt 8 AIrborne Problem

Hi Khalil,

An incorrect in-game configuration setting is one of the possible reasons why you can't control the cars in Asphalt 8 using the keyboard. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

• Are you having this concern with your other games?
• When did the issue start?
• Were you able to use the keyboard to control cars on Asphalt 8 before?
• Have you made any changes on your device prior to this concern?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the affected game?

Meanwhile, I suggest that you run the troubleshooter for Windows app using this link below. This can help remove problems with an app from Microsoft Store.

Click here

 

Having Problems Running Asphalt 8

Hi Jeffrey,

There are many possible reasons why you are unable to launch Asphalt 8 on your Windows 10 PC. It is possible that the graphics card driver on your PC is not updated. To resolve your concern, we suggest that you update the graphics card driver by following
the steps below:

• Select the Start button, type Device Manager, and select it from the list of results.
  
• Expand one of the categories to find the name of your device, then right-click (or tap and hold) it, and select
  Update Driver. For graphics cards, expand the Display adapters category, right-click your graphics card and select
  Update Driver.
• Select Search automatically for updated driver software.
  
• If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.
  

If these steps don't work, try reinstalling the driver:

• Open the Device Manager.
• Right-click (or tap and hold) the name of the device.
• Select Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.
  

It is also recommended that you install all the critical and important updates on your PC by following the steps on this

link.

Should you need further assistance, you may reply to this post anytime.

If you think this was helpful, you may "mark it as answer" to help those who are facing the same problem.