Windows 10: Assistance Needed with Windows PIN Reset and Phone Verification Issue

When logging into my laptop, Windows is asking for a PIN code. However, I don’t remember my PIN. I proceed by selecting “I Forgot PIN,” which then prompts me to log into my Hotmail account and sends a code to my phone number. Although my phone number is correct, the code is not being delivered via SMS. How can I resolve this issue? I also requested to replace the current number by providing a my second phone number. But it says the update will take effect on 12/05. Is it possible to make this happen sooner?Thank you for your help.

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Unprompted Microsoft verification text

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• 
  Have you enabled two step verification?
  
• 
  Did you make any changes prior to this issue?
  

If you have enabled two step verification in the Microsoft account. You’ll get a security code to your email, phone, or authenticator app every time you sign in on a device that isn't trusted.

Refer the link below for more information.

About two-step verification.

How to use two-step verification with your Microsoft account - Microsoft Support

Security info & security codes.

Microsoft account security info & verification codes - Microsoft Support



Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Microsoft Passport errors during PIN creation


Microsoft Passport errors during PIN creation

Source and more: https://technet.microsoft.com/en-us/...g-pin-creation

 

Supported phones for Windows 10 Mobile Insider Preview Mobile

Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.