Windows 10: Assistance Required for Windows Account Access

Dear Microsoft Support Team,I hope this message finds you well. I am writing to request your assistance with an issue I am facing regarding my Windows account.Unfortunately, I am unable to access my Windows account because my laptop has encountered a hardware failure, specifically a motherboard replacement. I did not have the opportunity to back up the recovery key prior to this incident. I have searched my Microsoft account, but I cannot find the recovery key.Here are the details of my laptop for your reference:Name: DESKTOP-2PSNS4BOS Edition: Windows 10 ProfessionalVersion: 2009OS Build: 10.

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Urgent assistance required please - Browse for folder

Okay I don't see any known troublemakers in the shell extensions shown in explorer tab.





Would suggest checking for updates for the softwares listed and installing updates if available.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

user account,administrator

Hello,

Thank you for posting your query on Microsoft Community.

I would appreciate if you can provide us the following information to help us understand the issue better?

• Where do you see all these accounts on your system?
• Do these see these account as a login option at you login screen?
• Are you able to access these accounts?
• If you are able to access these account. Are you able to access data in these accounts?

I would suggest you to follow the step, which would provide you the list of all the user accounts on your system.

• Press Windows key + X key.
• Type control userpasswords2.
• Press Enter.

Now check if all these accounts are present on your system.

Please provide us the required information. We would be happy to assist your further on the issue.