Windows 10: Assistance Required: Unable to Access HP EliteBook Due to Forgotten Password and Disabled...

Dear Support Team,I am reaching out for urgent assistance with accessing my HP EliteBook laptop, which is linked to my Microsoft account. Unfortunately, I am currently unable to log in to the device for the following reasons:1. PIN and Fingerprint Login Disabled: The device no longer permits access via my previously set PIN code or fingerprint authentication, displaying a message indicating that these options are not available at this time.2. Forgotten Password: I have also forgotten the main account password, which further restricts my ability to gain access to the system.I need to regain acc

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USB access denied on HP Elitebook, but not on an upgraded Dell Latitude E7240

Hi

Does your HP Elitebook have the HP Client Security installed? If yes then do the following:

• Oopen HP Client Security
• Disable the feature Device Access Manager with Just In Time Authentication or adjust it to your security needs.
• Try accessing your USB hard drive again.

Kind regards,

Leon

 

FORGOTTEN PASSWORD To gain access to Laptop

This is an old thread, but you could try the steps done here: Forgotten Password!!

 

How to disable trackpad for HP Elitebook 840 G5

As the question states, I am simply trying to disable my touchpad on my HP laptop. So I think this is very specific for the HP Elitebook 840 G5 as I have tried the following generic methods to disable the trackpad:

1. Under mouse settings, using the Synaptics tab. This tab does not exist for me. (Reference https://support.hp.com/us-en/document/c03882926)
   
2. Disabling the Synaptics driver. I thought this would work for sure too but I tried to disable all of the mouse drivers available under Mice and other pointing devices (Device Manager) and the trackpad still works.
   
3. Using third party software. I tried "touchpad-blocker" and even when enabled, the touchpad still works.
   
4. Double tapping the top left corner (https://h30434.www3.hp.com/t5/Noteb...ad-on-an-hp-elitebook-850-laptop/td-p/5480918) This does nothing for mine.
   

I am open for other suggestions. I am really surprised that disabling the driver didn't work.