Windows 10: Assistance with dump File - BSOD

Discus and support Assistance with dump File - BSOD in Windows 10 Gaming to solve the problem; My wifes computer went into a Endless BSOD loop over the weekend, so i ended up reloading Windows 11 on it and all the drivers. It is still usable, but... Discussion in 'Windows 10 Gaming' started by wolfee182, Feb 6, 2024.

  1. wolfee182 Win User

    Assistance with dump File - BSOD


    My wifes computer went into a Endless BSOD loop over the weekend, so i ended up reloading Windows 11 on it and all the drivers. It is still usable, but it has done 3 BSOD's since the reload. Can someone help with finding the issue in the dump file? Here is the output of WinDBG. 11: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * *

    :)
     
    wolfee182, Feb 6, 2024
    #1
  2. axe0 Win User

    BAD_POOL_HEADER BSOD, Dump File attached


    Hi Groggubus,

    Welcome to the 10forums Assistance with dump File - BSOD :)

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    Assistance with dump File - BSOD [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please follow this suggestion for the BSOD
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT
     
    axe0, Feb 6, 2024
    #2
  3. Harmless Win User
    BSODs with no dump file created

    I get a UNEXPECTED_STORE_EXCEPTION bsod whenever I'm playing Apex Legends or while using Origin launcher.The the main issue I'm facing is that there are not dump files created after this bsod.I have setup my dump config according to this thread:Intermittent BSODs with no dump file created
    I also tested it using a manual crash in Who Crashed and the dump was successfully created for this crash but it doesnt work for UNEXPECTED_STORE_EXCEPTION. Please help

    - - - Updated - - -

    Can anyone suggest any ways I could solve this please
     
    Harmless, Feb 6, 2024
    #3
  4. Ryan Fra Win User

    Assistance with dump File - BSOD

    BSOD Dump File Analysis

    Hi,

    Thank you for sharing the dump file. While we are checking the information you've shared, we suggest that you follow the steps on how to
    Troubleshoot blue screen.

    Please let us know the result after following the steps.
     
    Ryan Fra, Feb 6, 2024
    #4
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Assistance with dump File - BSOD

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