Windows 10: Assistance

A customer is unable to login to secure sites using Microsoft Edge. What are some items you could check?

:)

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Windows 10 upgrade assistant stuck at 99%

The problem is caused by the Windows 7 updates.

Before using the Windows 10 Upgrade Assistant, perform these steps:

• set Windows 7 updates to "Never install updates".
  
• Stop the update service by right clicking on the command prompt, and choose "Run as administrator".
  
• Type
  
  
  It should say: "Windows update service is stopping....windows update service is stopped."
  
  
  
  

After completing the above steps, start the Windows 10 Upgrade assistant, and it should complete.

 

Urgent assistance required please - Browse for folder

Okay I don't see any known troublemakers in the shell extensions shown in explorer tab.





Would suggest checking for updates for the softwares listed and installing updates if available.