Windows 10: ASTRONEER broken with Microsoft Store.

Discus and support ASTRONEER broken with Microsoft Store. in Windows 10 Gaming to solve the problem; I paid money for this game, and now I can't play it. I have attempted to reset, repair, and reinstall it. Every time I try to open it I get this error... Discussion in 'Windows 10 Gaming' started by LukeTheNuke3000, Nov 9, 2023.

  1. ASTRONEER broken with Microsoft Store.


    I paid money for this game, and now I can't play it. I have attempted to reset, repair, and reinstall it. Every time I try to open it I get this error message:ASTRONEER is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001Now that I have tried to reinstall it, it just straight up no longer appears in my library. I own by own, I mean bought a license for this game, which is what most people call owning it this game. It's not with Game Pass or anything even though I have Game Pass Core, of whi

    :)
     
    LukeTheNuke3000, Nov 9, 2023
    #1
  2. XBF John Win User

    Astroneer won't open from the Microsoft store.

    Hello,

    There was a similar thread about Astroneer some time ago here: Astroneer won't launch on Xbox App on PC (Game pass) - Microsoft Community

    I would also try if you haven't making sure to let the developers know that you are having this issue. And just to make sure we have all relevant details:

    • Could you let me know what operating system you are using?
    • Could you let me know If you've only downloaded from the Microsoft store app, or if you've tried downloading and installing through the Xbox app or launching from the Desktop as well?
    • It would also be good to go ahead and start a support ticket with the developers just in case they may have a fix for this on their end. Astroneer | A Game of Aerospace Industry and Interplanetary Exploration
    Just in case I am also downloading Astroneer from the Xbox Store app then the Microsoft Store app to see if I can reproduce the issue. Which as I am typing now it worked fine after downloading from the Xbox app on Windows 11, will be trying from the Microsoft store app here soon and the Xbox app on Windows 10.

    Thank you,
     
    XBF John, Nov 9, 2023
    #2
  3. XBF John Win User
    Astroneer won't open from the Microsoft store.

    No worries, on that. Could you confirm that you've contacted the developer support for Astroneer as well and if you have if they have confirmed that the source of the issue is from our end or not just in case. And I presume that this is an issue only occuring with this game specifically, any other games you have downloaded run and work fine?

    Also, I found a similar thread to the issue you're having here. Please let me know if it helps:

    Thank you,
     
    XBF John, Nov 9, 2023
    #3
  4. dalchina Win User

    ASTRONEER broken with Microsoft Store.

    Microsoft Store Broken

    My build is 19044.1288 (preview builds are not applied). As you can see:
    ASTRONEER broken with Microsoft Store. 350783d1636211992t-microsoft-store-broken-2.jpg
    - the Store is fine. Here's my recent update history:
    ASTRONEER broken with Microsoft Store. 350784d1636212079t-microsoft-store-broken-2.jpg
    Suggest you review yours and consider uninstalling any preview updates, for example, if indeed the problem is caused by one. You can then install updates in turn - the Control Panel, Program and Features view is most helpful there - and see if the Store works again.
     
    dalchina, Nov 9, 2023
    #4
Thema:

ASTRONEER broken with Microsoft Store.

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