Windows 10: ASUS Camera not working after 1803 install

Discus and support ASUS Camera not working after 1803 install in Windows 10 Drivers and Hardware to solve the problem; I have an ASUS Transformer Book T200TA with a Camera driver of Intel(R) Imaging Signal Processor 2400. After I installed Windows 10 Version 1803 the... Discussion in 'Windows 10 Drivers and Hardware' started by Betsy Doty, Jul 31, 2018.

  1. ASUS Camera not working after 1803 install


    I have an ASUS Transformer Book T200TA with a Camera driver of Intel(R) Imaging Signal Processor 2400. After I installed Windows 10 Version 1803 the camera stopped working. I have checked the security settings for Camera and Microphone and they are all enabled.

    :)
     
    Betsy Doty, Jul 31, 2018
    #1

  2. touchpad gestures two finger scroll not working Asus 501


    Hi there,


    • Go to N501VW | ASUS Global Downloads
    • Download the latest ATK - ATKPackage driver
    • Download the latest TouchPad - ASUS Smart Gesture (Touchpad Driver)
    • Uninstall both the Touchpad driver and the Asus ATK package driver.
    • Reboot
    • First install ATKPackage driver (IMPORTANT to do this FIRST)
    • Reboot
    • Then install the TouchPad driver (may need to reboot)
    • Test if all is working as it should


    I had this same issue with my Asus UX305 when I upgraded to Windows version 1803 and doing the above steps solved the issue for me.
     
    slicendice, Jul 31, 2018
    #2
  3. intel avstream camera not working - asus t100

    Hi Rob,

    This issue might have occurred due to corrupted or outdated Webcam drivers.

    We appreciate your efforts in trying to troubleshoot the issue. As the issue still persists, I suggest you to try the steps below and check if this helps.

    Before assisting further, I would like to ask you a few questions:

    • Do you get any error message/error code on launching the webcam on PC?
    • Did you check if the camera drivers are listed in Device manager?

    In most of the cases the device drivers will be listed under its respective category in
    Device manager. All the drivers of the devices attached to or mostly will be used on the PC will be listed under
    Device manager. The device will not function if the driver of the respective device is not installed on the computer.

    Method 1: Check if the camera drivers are listed in
    Device manager by following the steps below:

    • Press Windows logo + X keys on the keyboard and select
      Device manager from the context menu.
    • Expand the option where WebCam drivers may be located and check if the drivers are present.
    • If present, right click on the driver and select Update this software from the context menu.
    • Follow the on-screen instructions and wait for the update to complete.
    • After the update is complete, close the window and check if the changes are effective.
    Method 2:

    I suggest you to install the latest driver in a compatibility mode and check if this works.
    Compatibility mode runs the program using settings from a previous version of Windows.

    Follow these steps to install the drivers in compatibility mode and check if that helps.

    a. Download the driver from the manufacturer’s website.

    b. Right-click on the driver setup file and click on ‘properties’.

    c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation.

    d. Once this is done, restart the computer and check if the issue persists.

    You may also refer: Make older programs compatible with
    this version of Windows
    (Steps applies to Windows 10)

    Also, suggest you to check with the below article, which provides troubleshooting steps when Camera app fails to start.

    How to fix Windows
    10 issues with cameras when the Windows Camera app fails to launch


    Fix Windows Camera app problems with USB web cameras

    Write us back with the status of the issue to assist you further.

    Thank You.
     
    ThofikhAhamad, Jul 31, 2018
    #3
  4. Tom886 Win User

    ASUS Camera not working after 1803 install

    Asus camera shows black screen


    This means it is just an Inbox driver which doesn't support the features of the camera.
    And Asus website doesn't offer any webcam driver download.
    So my suggestion, try to install the setup program from Realtek, it carries the the ID VID_04F2&PID_B422, maybe it has some success.
    Otherwise contact Asus.

    Cheers
    Tom
     
    Tom886, Jul 31, 2018
    #4
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ASUS Camera not working after 1803 install

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