Windows 10: Asus computer regularly gets BSOD attached the dump and specc

This only occurs when I walk away or occasionally shut down the computer. Only when is idle it occurs so I don't really see what is triggering it. A few times it comes up asking me to restore my account, requiring a Microsoft sign in which it either doesn't accept or the keyboard refuses to work to type. Eventually, after unplugging peripherals and power and hard reset it eventually comes back and then doesn't reoccur for hours until I repeat the scenario, and leave it idle. I have the DMP file but I don't see a way to attach it in this question.

:)

 

BAD_POOL_HEADER BSOD, Dump File attached


Hi Groggubus,

Welcome to the 10forums

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please follow this suggestion for the BSOD

1. Please open BitDefender and go to the modules,
2. Go to the firewall settings,
3. Uncheck 'Block port scans in the network',
4. Reboot your system <-- IMPORTANT

 

PC reboots regularly with no warning - no BSOD


Still the question remains why driver verifier was used, a dump or a few dumps contain in most cases enough for a different step than driver verifier.

If you indeed had multiple BSOD crashes, I would want you to upload a zip from the DM Log Collector so the dumps can be analyzed, a single dump is than inappropriate to suggest something properly.

 

BSOD Help - dump files attached

Hi William,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. I will certainly help you with this. The dumpfiles you have provided is not enough to find the root cause of the BSOD.
Kindly provide full dump file for better assistance.

I appreciate if you answer few questions to narrow down the issue.

• What is the make and model of your computer?
• What error message are you getting with BSOD?
• Are you able to boot the computer to the desktop?

I suggest you to Update the Windows 10 Drivers and check if it help.

Please refer to the below article “How to: Install and Update drivers in Windows 10”by Mr. Andre Da Costa to update the drivers:

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Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.