Windows 10: Asus crushes randomly with this error:The system has rebooted wit...

Hello guys I'm Alex, how are you?

I have a really annoying problem, I bough I computer 2 months a go(Asus X555l) and it happened already twice what while gaming i get this error:The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Here the details:
L: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
L: - <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>4</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2016-11-04T23:13:03.689145600Z" />

<EventRecordID>5409</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>DESKTOP-3GR1GPD</Computer>

<Security UserID="S-1-5-18" />

</System>


L: - <EventData>
<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">5</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

</EventData>


</Event>

Do you have any tips? My temperature seems to be ok!



:)

 

System crashes with: "The system has rebooted without cleanly shutting down first." while accessing games on Windows 10

Shared items 5-17-2016

Here are the DMP files.

 

System crashes with: "The system has rebooted without cleanly shutting down first." while accessing games on Windows 10

I Also have a MEMORY dmp file, some crash reports from my games/software which apparently say something about an access violation.

 

Please follow the instructions at the top and post the dump files.

 

Hi @Rik,

Welcome to the 10forums and apologies for the delay.

Are you still in need of help?