Windows 10: Asus error

Discus and support Asus error in Windows 10 BSOD Crashes and Debugging to solve the problem; When I start my PC I receive the following error - Asus setup error Does not support the operating system: Win_10.0P_64 I installed a new Asus TUF... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BTAH, Feb 6, 2019.

  1. BTAH Win User

    Asus error


    When I start my PC I receive the following error - Asus setup error Does not support the operating system: Win_10.0P_64


    I installed a new Asus TUF Z390-PLUS Gaming (WI-FI) motherboard on 02/02/2019 which I purchased at a local retailer new in the box. I installed the drivers from the CD that came with the motherboard.

    :)
     
    BTAH, Feb 6, 2019
    #1

  2. Asus Xonar D2 won't install in Win 10

    Hi Podge,

    Sorry for the delay in reply.

    What happens when you try to install the software?

    I suggest you to re -install the software and check.

    Try the following steps to un-install:

    • Right click on Start menu, click Programs and features
    • Select Asus Xonar D2 highlight it and uninstall
    • Now download and -reinstall the software and check if that helps.

    Thanks,
     
    Waseemulla S, Feb 6, 2019
    #2
  3. Olafchief Win User
    Asus AC68 PCI-E Wireless adapter not working after Windows update (Code 38)

    As the title suggests, after the most recent Windows update (brought my version of Windows to 1803), my Asus AC68 PCI-E Wireless adapter ceased to function. According to Device Manager, it was a "code 38" error (Windows cannot load the device driver
    for this hardware because a previous instance of the device driver is still in memory.)


    Multiple searches have suggested that this is because of an issue with AMD processors, but this is not my situation as I have a Intel based processor.

    I have attempted the following troubleshooting steps (without success)

    • Uninstall and reinstall the driver
    • Use to "PCI lock" function in msconfig
    • Restore my computer to a previous state
    • Delete the Asus software
    • Change PCI port of my card

    The only step I could take that did work was to restore a previous version of Windows (it brought me back to version 1709). So, for the moment my card works again, but my PC wants to update again, and I feel like this whole process will begin again if I
    do so. For the record, I have already been in touch with Asus support, and they have been less than helpful (some of the steps taken above were at their suggestion). Thank you in advance for any advice.
     
    Olafchief, Feb 6, 2019
    #3
  4. Joan Pin Win User

    Asus error

    ASUS Touchpad not working

    Hi Cyril,

    There's a possibility that you're getting this concern due to an out-dated driver. For us to better assist you, we'd like to ask a few questions:

    • Were there any recent changes prior to the issue?
    • What troubleshooting steps have you tried so far?
    In the meantime, we suggest that you check if ASUS Touchpad is enabled on your device. To do that, you may follow these steps:

    • Type Settingson the search bar and press Enter.
    • Select Devices.
    • Click Mouse & touchpad.
    • Select Additional mouse options on the right pane.
    • Choose Device Settings (some called ELAN) pane, check Yes/No of Touchpad. If
      No, click Enable and select OK.

    Let us know how it goes.
     
    Joan Pin, Feb 6, 2019
    #4
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Asus error

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