Windows 10: Asus G14 GA401IV BSODing twice in a row upon booting with different stopcodes

After getting repairs done, I've just received my laptop, and the motherboard has been replaced. I had restricted the power plan to be set to 'Efficient Aggressive' until the repair due to the faulty fan, but since the repair, I've changed it back to Aggressive when plugged in. Every time I launch a graphically demanding game, it causes the laptop to BSOD after around 2-3 minutes of starting. Since then, I've reinstalled both the AMD Radeon APU Drivers and Nvidia graphics drivers, and then I've tried to run an extended memory diagnostic No Errors, and at last, reinstalled Windows 11 While

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Asus G14 GA401IV - random BSODs for no particular reason

Hello guys.

I'm experiencing BSODs with my Asus Zephyrus G14 laptop (model GA401IV). These happen at random times, I can't really pinpoint to a specific app / game or scenario, really. I recently used Display Driver Uninstaller to get rid of any driver AMD related, then reinstalled every driver from the manufacturer's website. However... the BSODs did not really stop. I've gathered the dump files (along side the memory dump) for each BSOD and analyzed them with WinDbg Preview but can't really understand what seems to be the problem.

I'm using Windows 11 since three months ago or so, but these issues happened on Windows 10 as well. Some times they happen once every few days, other times... multiple times a day.

I check for updates on a daily basis, so I've got the latest of everything - Windows Update, Microsoft Store, Steam, you name it. Every app on my system is up to date, so we can rule that out. Same goes for my drivers - NVIDIA GeForce Experience and whatever AMD driver MyAsus app gave me. Don't really think it's a driver update issue since, as I said, this issue has been happening on Windows 10 as well.

If anything, these crashes seem more often now than they were in October for example (I got this laptop in March of last year).

I can upload the .dmp files if someone knowledgeable could, perhaps, take a deep dive maybe and try identify the root cause.

Thanks to everyone in advance.

 

fresh Win11 install having stopcode

hi, seeking help here with a new miniPC PN64 that keep getting stopcode (very random, and everytime different stopcode). Upon customer service agent suggestion, I've also reinstalled fresh Win11 pro (not upgrade, not repair) and when it boots into desktop for the very first time, BSOD stopcode. customer service agent have changed a new unit, same thing. and have changed the motherboard, same issue. In total, I've had same issue with 3 different motherboards, all PN64 motherboards, different serial numbers.

any suggestions? thanks.

 

Random BSODs Asus G14

I have been having constant BSODs on my laptop (Asus ROG Zephyrus G14 GA401IU). Around 5-10 times a day. They seem somewhat random, but do come in chains, no BSODs for 2 hours, but then 3 when i try to boot back up from one.



Sypmtoms:

- Random Blackscreens

- Random Windows hangs

- BSODs at random times

- Application hangs

- Random restarts

- Random slowdowns (framerate gets very low and audio stutters)

There were also some symptoms which dont happen anymore

- Windows hanging, but mouse can still move

- BSODs but there is an imprinted image of what was on the screen prior



Fixes Tried
- Tested RAM

- Changed SSD (clean install of windows)
- Updated all drivers

- Pretty much everything that i could find online

Link to dump files

dump files – Google Drive


Thanks, James