Windows 10: Asus G752VSK hard crashing when playing games

Discus and support Asus G752VSK hard crashing when playing games in Windows 10 BSOD Crashes and Debugging to solve the problem; I know that a few people have had issues similar to mine on the same model (and other computers, even desktops, that have 1070s). But the guys from... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by nulmas, Jan 24, 2018.

  1. nulmas Win User

    Asus G752VSK hard crashing when playing games


    I know that a few people have had issues similar to mine on the same model (and other computers, even desktops, that have 1070s).

    But the guys from the local Asus branch keep insisting that there's nothing wrong with it, so I'm also trying to track down the source myself.

    I already contacted the global branch through the foruns, as they seemed to be able to help some customers out by contacting the local branches. If that doesn't work, I guess I'll have to contact my local consumer defense association and/or the court .
     
    nulmas, Jan 31, 2018
    #61
  2. nulmas Win User

    Here are the Prime95 results.
    Max temperature: 80 ºC (in the beginning, from then on it was always between 69 ºC and 74 ºC)
    Test duration: 3 hour 2 minutes.
     
    nulmas, Jan 31, 2018
    #62
  3. nulmas Win User
    nulmas, Feb 1, 2018
    #63
  4. philc43 Win User

    Asus G752VSK hard crashing when playing games

    I believe all your crashes during the games have been associated with the LiveKernel 141 Events. In the most recent set of logfiles there were seven of these reports.

    The report shows:

    ReportDescription=O problema com o hardware fez com que o Windows deixasse de funcionar corretamente.

    This translates: The problem with the hardware caused Windows to stop working correctly.


    This would seem to confirm that the graphics hardware is at fault.

    Full report here:
    Code: Version=1 EventType=LiveKernelEvent EventTime=131619125481686366 ReportType=4 Consent=1 UploadTime=131619126220534911 ReportStatus=268435456 ReportIdentifier=27c570ce-37c6-4e17-ad54-9b2c01acf7ee Wow64Host=34404 NsAppName=LiveKernelEvent AppSessionGuid=00000000-0000-0000-0000-000000000000 BootId=54 Response.BucketId=LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Pascal_3D Response.type=4 Response.CabId=3cf1b7e0-2a7c-4119-89b3-019f27e4d704 Sig[0].Name=Código Sig[0].Value=141 Sig[1].Name=Parâmetro 1 Sig[1].Value=ffffe305eae14240 Sig[2].Name=Parâmetro 2 Sig[2].Value=fffff8040b9eb8e4 Sig[3].Name=Parâmetro 3 Sig[3].Value=0 Sig[4].Name=Parâmetro 4 Sig[4].Value=1f38 Sig[5].Name=Versão do SO Sig[5].Value=10_0_16299 Sig[6].Name=Service pack Sig[6].Value=0_0 Sig[7].Name=Produto Sig[7].Value=768_1 DynamicSig[1].Name=Versão do SO DynamicSig[1].Value=10.0.16299.2.0.0.768.101 DynamicSig[2].Name=ID de Região DynamicSig[2].Value=2070 State[0].Key=Transport.DoneStage1 State[0].Value=1 State[1].Key=BLOB State[1].Value=CHKSUM=512E5D2941A5F04318A4F9CF31801479;BID=OCATAG;ID=3cf1b7e0-2a7c-4119-89b3-019f27e4d704;SUB=1//31//2018 2:50:23 PM;SECDATA=1//31//2018 2:50:35 PM;BUID=LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Pascal_3D;FLHASH=d2c52edf-6456-593f-8a6b-f00801e08331;AutoFLID=d18ed123-0f53-01ab-d93a-30c0f41b1523;DREQBY=AutoKernelModeCollection OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=16299 OsInfo[3].Key=ubr OsInfo[3].Value=192 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=2070 OsInfo[7].Key=geoid OsInfo[7].Value=193 OsInfo[8].Key=sku OsInfo[8].Value=101 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=768 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=20487 OsInfo[15].Key=osinsty OsInfo[15].Value=1 OsInfo[16].Key=iever OsInfo[16].Value=11.192.16299.0-11.0.50 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=32720 OsInfo[19].Key=svolsz OsInfo[19].Value=475 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=170928 OsInfo[22].Key=bldtm OsInfo[22].Value=1534 OsInfo[23].Key=bldbrch OsInfo[23].Value=rs3_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.16299.192.amd64fre.rs3_release.170928-1534 OsInfo[30].Key=buildflightid OsInfo[31].Key=edition OsInfo[31].Value=Core OsInfo[32].Key=ring OsInfo[32].Value=Retail OsInfo[33].Key=containerid OsInfo[34].Key=containertype OsInfo[35].Key=edu OsInfo[35].Value=0 File[0].CabName=WATCHDOG-20180124-2154.dmp File[0].Path=WATCHDOG-20180124-2154.dmp File[0].Flags=34406402 File[0].Type=2 File[0].Original.Path=\\?\C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20180124-2154.dmp File[1].CabName=sysdata.xml File[1].Path=WER-17921-0.sysdata.xml File[1].Flags=34406402 File[1].Type=5 File[1].Original.Path=\\?\C:\Windows\TEMP\WER-17921-0.sysdata.xml File[2].CabName=WERInternalMetadata.xml File[2].Path=WER5A3A.tmp.WERInternalMetadata.xml File[2].Flags=34406402 File[2].Type=5 File[2].Original.Path=\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A3A.tmp.WERInternalMetadata.xml File[3].CabName=memory.csv File[3].Path=WER5A3F.tmp.csv File[3].Flags=34406402 File[3].Type=5 File[3].Original.Path=\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A3F.tmp.csv File[4].CabName=sysinfo.txt File[4].Path=WER5A50.tmp.txt File[4].Flags=34406402 File[4].Type=5 File[4].Original.Path=\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A50.tmp.txt File[5].CabName=WERDataCollectionStatus.txt File[5].Path=WERB86E.tmp.WERDataCollectionStatus.txt File[5].Flags=851971 File[5].Type=5 File[5].Original.Path=\\?\C:\Windows\Temp\WERB86E.tmp.WERDataCollectionStatus.txt File[6].CabName=Report.zip File[6].Path=Report.zip File[6].Flags=65536 File[6].Type=11 File[6].Original.Path=\\?\C:\Windows\system32\Report.zip Ns[0].Name=stopcode Ns[0].Value=00000141 Ns[1].Name=p1 Ns[1].Value=FFFFE305EAE14240 Ns[2].Name=p2 Ns[2].Value=FFFFF8040B9EB8E4 Ns[3].Name=p3 Ns[3].Value=0000000000000000 Ns[4].Name=p4 Ns[4].Value=0000000000001F38 FriendlyEventName=Erro de Hardware ConsentKey=LiveKernelEvent AppName=Windows AppPath=C:\Windows\System32\WerFault.exe ReportDescription=O problema com o hardware fez com que o Windows deixasse de funcionar corretamente. NsPartner=windows NsGroup=windows8 ApplicationIdentity=00000000000000000000000000000000 MetadataHash=-1183751083[/quote]
     
    philc43, Feb 3, 2018
    #64
  5. nulmas Win User
    Thank you, philc43.

    I hope can now get Asus to do something about it, hopefully a refund. I've been a customer for a long time, but my experience with their Customer Service as been driving both me and the retailer I bought the computer from crazy.
     
    nulmas, Feb 3, 2018
    #65
  6. zbook New Member
    Please run this version of the log collector and post a zip into this thread:
    log collector v2-beta08.zip
     
    zbook, Feb 4, 2018
    #66
  7. nulmas Win User
    Here you go, zbook. I actually had a new crash yesterday night, with a different game than the one I've been using for the tests. Same behaviour: hard crash with no BSOD, no dumps produced except for the Live Kernel one.

    I tried to "push the game hard" to see if it would crash, and it performed great. Then I left it idling while I went to the kitchen, and it crashed.
    I noticed that a new Nvidia driver has been released meanwhile, so I'm going to install it just to test it out.
     
    nulmas, Feb 4, 2018
    #67
  8. philc43 Win User

    Asus G752VSK hard crashing when playing games

    You are welcome, I can not guarantee that the GPU hardware is faulty but it is an indication. I would try and see if you can get more verification, there are some Graphics memory testing programs which you can find by searching the internet, they may help to determine if it is the graphics card memory that is faulty, in your first post you hinted that this might be the case.
     
    philc43, Feb 4, 2018
    #68
  9. nulmas Win User
    I already managed to find some and ran them, just to be sure.

    But the issue I suspect the card has isn't properly due to faulty VRAM in the usual sense. I don't have the know-how to explain the issue properly, but it has something to do with the way it reacts to changes in voltage, and it only happens on GTX 1070s, and only on the ones with Micron memory.

    One of the problems with this particular issue is that it's a bit hard to detect and to reproduce: it only seems to show itself during "real use", and even then only at random. At first, I thought it was some bug on a game called Nioh: sometimes I would play for a couple of hours with no issues, others it would crash after a few minutes. Then, when I had some free time, I started playing other games and had the same problem. So I started testing it and realized it happened on most of them.

    Then I found out that for some weird reason, WWE2k18 would crash quite more consistently than all the others, so it become my go-to tool to check if the repairs by Asus had been successful or not, using other games afterwards to verify if 2k18 wasn't to blame.

    There's quite a large thread on the Asus forums on the issue: G752VS CRASHING ISSUES (SHUTS OFF AND RESTARTS AUTOMATICALLY)
     
    nulmas, Feb 4, 2018
    #69
  10. zbook New Member
    The latest BSOD mini dump file debugging displayed a recurrent Nvidia GPU driver:
    nvlddmkm.sys Wed Jan 03 17:40:06 2018 (5A4D69D6)
    23.21.13.9065


    The VIDEO_ENGINE_TIMEOUT_DETECTED bug check has a value of 0x00000141. This indicates that one of the display engines failed to respond in timely fashion.

    Code: VIDEO_ENGINE_TIMEOUT_DETECTED (141)One of the the display engines failed to respond in timely fashion.(This code can never be used for a real bugcheck.)Arguments:Arg1: ffffbc80b3a6d4a0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).Arg2: fffff80aff7ab8e4, The pointer into responsible device driver module (e.g owner tag).Arg3: 0000000000000000, The secondary driver specific bucketing key.Arg4: 0000000000000204, Optional internal context dependent data.[/quote] These are some troubleshooting steps:

    1) Try later and/or earlier drivers
    2) Measure the GPU's temperatures at idle and under load
    3) Ensure the GPU is free from dust build up and that the fan is working correctly
    4) Reseat the GPU and check all connections are securely made
    5) Check PSU voltages in BIOS
    6) Try a different card in the system


    7) What are the BIOS 3.3, 5 and 12 voltage values?
    8) What are the CPU voltage and frequency?

    9) In the left lower corner type: system > open system control panel > on the left pane click advanced system settings >
    a) under performance click settings > on performance options click the advanced tab > under virtual memory click change > post an image of the virtual memory windows into the thread
    b) under startup and recovery click settings > post an image of the startup and recovery settings into the thread.

    Re-modification of the dump settings may prevent the formation of mini and memory dump files with the event viewer displaying:
    Dump file creation failed due to error during dump creation.

    The mini dump file displayed: C:\Windows\Minidump does not exist.
    The memory dump file displayed: C:\Windows\MEMORY.DMP was not found



    Code: Name NVIDIA GeForce GTX 1070PNP Device ID PCI\VEN_10DE&DEV_1BE1&SUBSYS_17D01043&REV_A1\4&337D48F7&0&0008Adapter Type GeForce GTX 1070, NVIDIA compatibleAdapter Description NVIDIA GeForce GTX 1070Adapter RAM (1,048,576) bytesInstalled Drivers C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_0aea393ee4d64d3d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_0aea393ee4d64d3d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_0aea393ee4d64d3d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_0aea393ee4d64d3d\nvldumdx.dllDriver Version 23.21.13.9065INF File oem10.inf (Section248 section)Color Planes Not AvailableColor Table Entries 4294967296Resolution 1920 x 1080 x 120 hertzBits/Pixel 32Memory Address 0xEB000000-0xEBFFFFFFMemory Address 0xC0000000-0xCFFFFFFFMemory Address 0xD0000000-0xD1FFFFFFI/O Port 0x0000E000-0x0000E07FIRQ Channel IRQ 4294967284Driver c:\windows\system32\driverstore\filerepository\nvami.inf_amd64_0aea393ee4d64d3d\nvlddmkm.sys (23.21.13.9065, 16.68 MB (17,486,096 bytes), 1/25/2018 04:49 PM)[/quote]

    Code: 1/31/2018 10:50 PM Windows Error Reporting Fault bucket LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Pascal_3D, type 0 Event Name: LiveKernelEvent Response: Não disponível Cab Id: 1f6b4762-436c-4c8e-8e09-a7bd65bd5591 Problem signature: P1: 141 P2: ffff978b663b6010 P3: fffff809644fb8e4 P4: 0 P5: 25c0 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20180125-0435.dmp \\?\C:\Windows\TEMP\WER-17921-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A0A.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A1E.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A2F.tmp.txt \\?\C:\Windows\Temp\WER76DE.tmp.WERDataCollectionStatus.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_ca3f2be7fd9cf9a62112feca6d1424b5cf3924f_00000000_cab_26bd7ab9 Analysis symbol: Rechecking for solution: 0 Report Id: 11a77a73-1d4a-474a-a871-b2ee74e345af Report Status: 268435456 Hashed bucket:1/31/2018 10:50 PM Windows Error Reporting Fault bucket LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Pascal_3D, type 0 Event Name: LiveKernelEvent Response: Não disponível Cab Id: 3cf1b7e0-2a7c-4119-89b3-019f27e4d704 Problem signature: P1: 141 P2: ffffe305eae14240 P3: fffff8040b9eb8e4 P4: 0 P5: 1f38 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20180124-2154.dmp \\?\C:\Windows\TEMP\WER-17921-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A3A.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A3F.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A50.tmp.txt \\?\C:\Windows\Temp\WERB86E.tmp.WERDataCollectionStatus.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_2b96667a54f943a62640326283d6ced43df5_00000000_cab_26bdbc65 Analysis symbol: Rechecking for solution: 0 Report Id: 27c570ce-37c6-4e17-ad54-9b2c01acf7ee Report Status: 268435456 Hashed bucket:1/31/2018 10:50 PM Windows Error Reporting Fault bucket LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Pascal_3D, type 0 Event Name: LiveKernelEvent Response: Não disponível Cab Id: 4f21d850-def0-4708-9d0d-ccae9e5f05f2 Problem signature: P1: 141 P2: ffffdb87f6d494a0 P3: fffff808586bb8e4 P4: 0 P5: 3164 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20180125-0445.dmp \\?\C:\Windows\TEMP\WER-17921-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59EA.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59ED.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59FE.tmp.txt \\?\C:\Windows\Temp\WER29E4.tmp.WERDataCollectionStatus.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_bb4bece76ee45bbec2e47142291c3636d9d1a62d_00000000_cab_26bd2dc2 Analysis symbol: Rechecking for solution: 0 Report Id: b0d74a62-1e86-48d7-a1ae-56473411132f Report Status: 268435456 Hashed bucket:1/31/2018 10:49 PM Windows Error Reporting Fault bucket LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Pascal_3D, type 0 Event Name: LiveKernelEvent Response: Não disponível Cab Id: 4f8a8326-8271-4659-a5b7-607a3d1acc84 Problem signature: P1: 141 P2: ffffaa0bcd3c74a0 P3: fffff80257bfb8e4 P4: 0 P5: 2058 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20180125-1736.dmp \\?\C:\Windows\TEMP\WER-17921-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER598A.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER599B.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59AC.tmp.txt \\?\C:\Windows\Temp\WERCA87.tmp.WERDataCollectionStatus.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_92787671a9cde691b3eab2661b9882df59db3d5_00000000_cab_26bcce6b Analysis symbol: Rechecking for solution: 0 Report Id: dadadf9e-df3a-4009-b84f-2315a6d65206 Report Status: 268435456 Hashed bucket:1/31/2018 10:49 PM Windows Error Reporting Fault bucket LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Pascal_3D, type 0 Event Name: LiveKernelEvent Response: Não disponível Cab Id: c87e82fd-3a14-4a44-b5f4-429ceeada613 Problem signature: P1: 141 P2: ffffb3001a25a4a0 P3: fffff8079674b8e4 P4: 0 P5: 1504 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20180130-1638.dmp \\?\C:\Windows\TEMP\WER-17921-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER595B.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER596A.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER597B.tmp.txt \\?\C:\Windows\Temp\WER9338.tmp.WERDataCollectionStatus.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_77f2b32e281fabd4b1a99858f996f7ea432b2a0_00000000_cab_26bc98b5 Analysis symbol: Rechecking for solution: 0 Report Id: 91185f21-f098-4f23-b82f-27eb3200b168 Report Status: 268435456 Hashed bucket:1/31/2018 10:49 PM Windows Error Reporting Fault bucket LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Pascal_3D, type 0 Event Name: LiveKernelEvent Response: Não disponível Cab Id: d7455f54-4b3a-446f-9060-1e10e8f42be5 Problem signature: P1: 141 P2: ffffb6859a7434a0 P3: fffff8062bccb8e4 P4: 0 P5: 2f78 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20180125-0512.dmp \\?\C:\Windows\TEMP\WER-17921-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59BA.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59BC.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59CD.tmp.txt \\?\C:\Windows\Temp\WER2.tmp.WERDataCollectionStatus.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_5719f23b36d8da7442e96337a49601fb899a76_00000000_cab_26bd0412 Analysis symbol: Rechecking for solution: 0 Report Id: ce850896-e8cc-4cd5-ae64-9121742304c3 Report Status: 268435456 Hashed bucket:[/quote] Code: Event[9379]: Log Name: System Source: volmgr Date: 2018-02-05T00:23:19.578 Event ID: 161 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: LAPTOP-JSFDMC95 Description: Dump file creation failed due to error during dump creation.[/quote]
     
    zbook, Feb 4, 2018
    #70
  11. nulmas Win User
    My BIOS doesn't allow me to see the voltages. I know there's a way to mess with it in a way that would allow me to, but I don't feel very comfortable messing with it since I'll be trying to return this laptop.

    Even in advanced mode I can't find the voltage anywhere. This is a screenshot of it (taken from the internet, it's not from my own):


    Asus G752VSK hard crashing when playing games [​IMG]
     
    nulmas, Feb 4, 2018
    #71
  12. zbook New Member
    In this thread multiple times you have been able to produce a dump file for debugging and at the same time the logs displayed that there were no mini or memory dump files.

    Please explain how you modify the settings and then are able to produce dump files for debugging.

    How were you able to create a watchdog dump file?
    And at the same time not have a mini or memory dump file?

    The event file displayed: Dump file creation failed due to error during dump creation.
    And somehow you still had a watchdog dump file.
    Please explain.
     
    zbook, Feb 4, 2018
    #72
  13. nulmas Win User

    Asus G752VSK hard crashing when playing games

    I have no idea. I didn't even know those Live Kernel/Watchdog dumps existed until we started this process.

    Whenever this computer crashes due to a game, one of those Live Kernel Dumps shows up in that c:\Windows\LiveKernelReports\WATCHDOG folder, but no regular minidumps or Memory dumps in the c:\Windows\Minidumps or c:\Windows folders.

    The only time where regular dump files showed up was when you instructed me on how to simulate a crash via WhoCrashed.
     
    nulmas, Feb 4, 2018
    #73
  14. philc43 Win User
    The WATCHDOG files that the OP provided were created by the system when it detected a hardware problem. They are recorded in a special LiveKernelReports folder inside the Windows folder. These are not BSOD crashes and do not produce the normal crash dump files that get saved in the minidump folder. They are found by the new beta08 log collector and are reported in the Error Reports section.

    These events will also show up if you view the Reliability History. You can then click through to the Problem Reports and they will be listed under the Windows section. I happen to have an example from my own system:

    Asus G752VSK hard crashing when playing games [​IMG]


    Normally the system recovers from these events, I am not sure why the OP is getting reboots after this occurs but I am sure it is related. For some reason the most recent occurrence of the 141 event did not go on to produce an error report and so it was not listed in the log collector result that was uploaded.
     
    philc43, Feb 4, 2018
    #74
  15. zbook New Member
    philc43 like you I was also puzzled when it did not display a WER.
    Typically when viewing the livekernalevents most often they are in text and cannot be used for windbg debugging.
    In this thread the livekernalevents were regularly producing watchdog files that could be processed by windbg.
    The beta log collector is frequently displaying watchdog files in threads that have no collected dumps.
    So for this and other threads it was an may be possible to find misbehaving drivers when the mini dump and memory dump files are empty and the event viewer displays Dump file creation failed due to error during dump creation.
     
    zbook, Feb 4, 2018
    #75
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Asus G752VSK hard crashing when playing games

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    in Windows 10 BSOD Crashes and Debugging
    PC crashes when playing games.: Computer keeps on crashing whenever I play some computer games. Lately been playing Bannerlord and Nioh and sometimes I get a random black screen crash without warning. the sound would still play for a few minutes but no amount of input can restore the game or the computer...
  6. PC crashing when playing games

    in Windows 10 Software and Apps
    PC crashing when playing games: my pc is always crashing when i play games like gta 5 roblox far cry 5 minecraft and more i already tried resetting my pc but its still the same https://answers.microsoft.com/en-us/windows/forum/all/pc-crashing-when-playing-games/91134ea0-c3c7-42f1-89c4-beea666ba8a8
  7. Asus Rog G752VSK random crashes during gaming, various games

    in Windows 10 BSOD Crashes and Debugging
    Asus Rog G752VSK random crashes during gaming, various games: Hi! PC crashes in no particular pattern. Sometimes several times in a short timespan, sometimes not for days - not within a given timeframe after beginning to game - never outside games. Crashes make the screen freeze for a second, then straight to restart - very sparce info...
  8. Hard crashes when playing games. Forces reboot of system

    in Windows 10 BSOD Crashes and Debugging
    Hard crashes when playing games. Forces reboot of system: Win 10 updated Ryzen 5 1600 6core updated Nvidia Geforce 1050 Ti 4 GB Updated Ran Stress tests on CPU, ROG GPU Heaven RAM Memtest, and all are good. When playing High Graphics games the system will suddenly crash and reboot. View event shows: Error:41 Error: 126...
  9. Crashes/BSOD when playing games

    in Windows 10 BSOD Crashes and Debugging
    Crashes/BSOD when playing games: As the title says, I am getting very frequent crashes and BSODs when I play games. When I am doing any less intensive tasks on my pc, everything is fine. The first 10 of the 12 months I've had this custom built pc were fine. Then, the BSODs and crashes started and have become...
  10. Computer Hard Restarts when playing games

    in Windows 10 BSOD Crashes and Debugging
    Computer Hard Restarts when playing games: My Custom built PC hard resets when I am playing any video game. I am attaching the requested logs and am hoping that someone can assist me with attempting to figure out the issue. I have just replaced my video card to a gtx 1070 to attempt to solve this (it didn't). 86790