Windows 10: ASUS laptop built-in keyboard is not responsive

My built-in keyboard will not be responsive after a few mins I turn on my laptop. Each time I have to use the physical power button to restart my laptop, then the built-in keyboard works but only last a few mins. If I click the windows button to restart, the built-in keyboard will still be not responsive. I usually use it with my external keyboard and the external keyboard always works. I have already updated the system Windows 11 and I tried to delete the HID Keyboard Device. The problem is still existing. Does anyone have any suggestions that I can do?

:)

 

ASUS laptop built-in keyboard is not responsive

My built-in keyboard will not be responsive after a few mins I turn on my laptop. Each time I have to use the physical power button to restart my laptop, then the built-in keyboard works but only last a few mins. If I click the windows button to restart, the built-in keyboard will still be not responsive. I usually use it with my external keyboard and the external keyboard always works. I have already updated the system (Windows 11) and I tried to delete the HID Keyboard Device. The problem is still existing. Does anyone have any suggestions that I can do?

 

Built-in laptop Keyboard stopped working (ASUS laptop)

Thank you for the information about restarting with drives connected, glad nothing bad happened as I kept external hard drives connect to the computer at almost all times.

I have downloaded files on my device from the download center and the issue still isn't fixed, I have installed drives from the "let me pick from a list of a available drivers on my computer" (HID Keyboard Device and HID-compliant device) which did not fix my built-in keyboard issue and instead stopped my USB keyboard from functioning in on specific USB port. I have went into BIOS to restore optimized defaults and still didn't fix my keyboard issue or the issue with my power light staying on after shutdown (fast-startup/hibernation are disabled)

I found out today that my laptop doesn't even have a keyboard driver anymore as HID only appears when a USB keyboard is plugged in and the HID is located on the external keyboard, also the keyboard catagory disappears in device manager when the external keyboard is disconnected.

Thanks for the suggestion that I go to Asus forums, I tried to contact Asus support only to realize that they are off from 5 PM, so I'll wait tomorrow

 

Built-in keyboard in laptop randomly stops working / no response

Try again with the pictures... I also included other pictures of the damage the heat has done to the plastic chassis of the laptop. Over the years the heat has become so extreme that bits of plastic around the exhaust grill has melted or chipped off. Also, you can see how the underside of the keyboard takes the brunt of the heat from the CPU fan and battery which sits just underneath the keyboard wires (in fact just a bit of tape separates the keyboard flat cable and the swollen battery.













Well, just now I tried another tactic. I remember I bought some memory from eBay to push my the capacity form 8gb to 16gb last year and they have worked flawlessly. But I just now put the original 8gb back in to see if its the memory that's causing the weirdness. Although as I've said in my experience failing memory usually gives BSOD, random lockups and hang etc. I'd be surprised how a memory could affect a laptop keyboard in this way but it could be the reason why I was getting problems at boot...

The problem usually shows itself when the laptop has to restart from a cold boot so I'm going to now do a series of a cold boot to see if the issues comes back. If not then ill put the newer 16gb memory back in and do a memory test over the weekend.


I'm starting to think the bios or the regulator that gives power to the keyboard is faulty on the mainboard. Those two issues are expensive fixes though.