Windows 10: Asus laptop usb not connecting to Canon printer

Canon pixma MG 3640 not connecting to laptop

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Canon printer wifi trouble

Hey,

I installed my canon pixma mg3210 with the newest driver and I choose wifi connection.

Eveyrthing works fine until I turn off the printer then my laptop doesn't detect the printer anymore.
Basically, the printer is offline.

 

canon image class mf634cdw printer

Mt canon printer will not connect to my asus laptop. I have spent countless hours on the phone with Canon techs, and they even sent a brand new printer, only to have the same problems. even driver support could not help with the problem. For some reason
when connecting to the router, the printer selects a different ip address from the computer.

I have tried connecting with a usb cord, and nothing....

Driver support had me try every usb port on my computer, and no luck. I am wondering a couple of things:

Apparently the printer runs on usb 2.0...is a usb 2.0 cable different from a usb 3.0 cable?

Could it just be a defective cable?

Any suggestions?

Thanks

 

Canon Printer listed under Disk drives?


Just a question for you guys, in my device manager my canon printer is listed under Disk drives, USB connection??
Its also listed correctly under printers too. Should I remove it from being listed under disk drives?? or leave it alone?
Thanks guys.