Windows 10: ASUS Monitor Built-in Webcam Driver? VK248

Discus and support ASUS Monitor Built-in Webcam Driver? VK248 in Windows 10 Drivers and Hardware to solve the problem; I have an ASUS VK248H-CSM monitor that has a built-in webcam. However, I think I am missing the drivers for it because when I try to use the webcam it... Discussion in 'Windows 10 Drivers and Hardware' started by Michael19k, May 3, 2017.

  1. ASUS Monitor Built-in Webcam Driver? VK248


    I have an ASUS VK248H-CSM monitor that has a built-in webcam. However, I think I am missing the drivers for it because when I try to use the webcam it tells me to connect one first.

    In the Device Manager I do not have an Imaging Devices or Other Devices category.

    I tried to find the drivers for the webcam via ASUS' support page, but the only drivers they provide are for the MultiFrame software.

    Edit: I'm almost positive it's a software issue because the webcam used to work, but then I did some driver clean-up a while ago and I might have unknowingly deleted the webcam's drivers.

    :)
     
    Michael19k, May 3, 2017
    #1

  2. Asus VK248 monitor inop after Windows 10 download. Have Dell desktop.

    During the download the monitor worked for about half the total time. Now I have a black screen and my mouse pointer displayed. Forced a shutdown and restarted. Monitor showed DELL as normal and then went black. Any ideas?
     
    SteveLarsonKS, May 3, 2017
    #2
  3. Asus VK248 monitor inop after Windows 10 download. Have Dell desktop.

    Update to Problem,

    I contacted ASUS and they admitted that they were scrambling to provide Win10 driver updates for their current products and I should wait for support to become available for my older monitor. Still open to ideas from Microsoft support.
     
    SteveLarsonKS, May 3, 2017
    #3
  4. TV2
    TV2 Win User

    ASUS Monitor Built-in Webcam Driver? VK248

    According to the Asus website the monitor is "plug and play without the need to install extra drivers".
    So my first step would be to go into Device Manager and uninstall the monitor, restart, and see if it loads the driver through Plug & Play.

    Does the blue LED light up on the monitor?
     
Thema:

ASUS Monitor Built-in Webcam Driver? VK248

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