Windows 10: Asus Rog Strix G16 G614JI opens in 75 seconds !!

Hello everyone. I recently purchased an Asus Rog Strix G16 G614JI 2023 laptop and installed Windows 11 Pro on it. However, I am experiencing a problem where the Asus Rog Strix logo freezes during the initial startup, and it takes a full 75 seconds to access the desktop. Additionally, I would like to inform you that the BIOS startup time is 32.9 seconds.In an attempt to resolve this issue, I reformatted the operating system, but unfortunately, there was no improvement. At this point, I would like to seek your assistance in evaluating possible causes, taking into consideration both t

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Asus Rog Strix G16

Hello, I need help with my Asus Rog Strix G16 laptop I just bought it and everytime I unplug or plug the laptop to charge it just black screen for a couple of second. Could anyone show me how to fix that problem

 

asus rog strix g16

Hello ,

Good to see you in Microsoft Community.

Firstly, could you let me know the specific system version (OS Build)? You can check it by pressing Win + X > System > Windows specifications, click “Copy” and paste it in your next reply.

Then please check the basic hardware information of your device. Win + Q to open the search box, type “msinfo32”, then open “System Information”, please take a screenshot of it and attach it to your next reply. As the Strix G16 has multiple specific models. Visit Strix G16 | ROG Gaming Laptops | ASUS US for more details.





Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Did this occur recently, or has it been going on for a while? If it was recent, did you have any special actions (such as installing system updates, hardware changes, etc.) before that?

[table][tr]Please check if there are .dmp files in the C:\Windows\Minidump directory.

• If so, package these files, upload them to OneDrive, and share them, and then include a link to share them in the next reply. Since these files detail exactly what happened when your system crashed, this helps us resolve your issue.
• If not, run the following command to enable it. Win logo key + Q, open the search box, type "cmd", then right-click Command Prompt, select Run as administrator), and then type the following command.
  This is to enable blue screen logging. You need to access the C:\Windows\Minidump directory to see if there are .dmp files after the next blue screen appears.

[/tr][/table]

Now, you may reinstall all drivers, especially the graphics card driver and the chipset driver. Visit the official website of your device manufacturer to download the corresponding model driver, and then install it manually, and restart to see if it works.

If the problem still exits, you may in-place upgrade the system (which will not affect your data and applications, just update all the system files are the latest), I will provide the specific operation steps according to your repair result in the next reply.

If anything is unclear, please do not hesitate to let me know.

Best Regards,

| Microsoft Community Support Specialist

 

internal speakers dont work on asus strix G16 laptop with windows 10

brand new laptop, my internal speakers don't work in Windows only when pc starts i hear any sound. I have not muted or disabled anything, and I did not open my laptop to physically unplug my internal speakers (and they function upon statrtup). The troubleshooter cannot identify the issue and the drivers are up to date

windwos pro 10 64bit

asus strix G16 g614ju.313

when connected with HDMI no problem

when connected with Bluetooth no problem

internal spekaer realtek audio