Windows 10: Asus Sim PRO Dock problems with video output issue

hi guys,i just bought a nice Asus SimPRO Dock and it seems that i cannot output video from it on HDMI. dont want to even try the VGA. it's black screen nothing, nada.

I obviously have an Asus laptop ASUS VivoBook S15 S510UQ.It has been 1 hours of searching, installed drivers. Is there a way that this can be done with a drivers tweak or better i return it and get something else?











My usb C does not have the little display icon thingie.

Win 10 20H2 19042.804

however i was able to use a Dell d6000 with usb c video output via displaylink before, worked sweet.any info appreciated.

Best,
Gabrio

:)

 

SP 3, Docking Station, HDMI Output, Windows 10

Ahh ...

But this is a Surface Pro 3, and I only have one, so there is no way to "try a different computer".

However, the docking station:

• Supplies power to the SP3
• Supplies the connected ( line in ) internet to the SP3
• The USB ports work properly on the docking station and can be viewed on the SP3

So, by a process of elimination, the only thing that does not work is the video port on the SP3 since the cable works when plugged into the SP3, but not when plugged into the docking station. Everything else is as it should be.

Perhaps I might point out one other small contradiction to your response. If you look at this forum, although my specific problem is not referenced, there are several reports of problems using external monitors with the docking station ... so to say it
has no problems may be quite inaccurate.

Perhaps someone else can provide suggestions for what I can check. And yes, it did work fine with Windows 8.1.

Tim

 

Surface Pro 3 Docked Mouse Issue

Problem - Mouse Keep Going to the Top Right Corner

Specs:

• Surface Pro 3 i7 8GB RAM 256 Storage
• Surface Pro 3 Dock
• External Keyboard
• External Mouse (Logitech G502 Wired Mouse)

What I have tried still no fix -

• Reboot
• Shut Down Power On
• Disconnect Mouse and Reconnect
• Remove Mouse and Re-Add it
• Tried a Different Wired Mouse (Have not tried with a Bluetooth mouse)
• Plugged the Mouse into various USB ports in dock

Anyways I was wondering if anyone had this issue and if they were able to fix it?

Thanks!

 

Surface pro 4 Dock Scaling problems

No question this is a problem. And for those who dock and undock frequently, it's a HUGE problem. Rebooting after connecting or disconnecting does correct the problem, but it's certainly not a fix. I frequently have multiple apps open when I close the cover
or dock/undock (e.g. I use sleep mode a lot). Having to close all my work in progress to reboot and then reopen everything just to fix scaling is too frustrating.

A few suggestions to make the problem slightly more tolerable until Microsoft fixes this issue (this assumes your using the recommended 200% scaling)...

• Suggestion 1: Boot your Surface disconnected from the dock and login, THEN connect to your dock. Windows will apply the high DPI scaling, which makes most of your non-Microsoft apps (e.g. Chrome, etc.) usable, though font readability does
  suffer. If Windows Explorer, Edge, or Microsoft Office apps were open before you docked, they'll have to be closed and reopened to reset the font scaling (otherwise they'll be quite large).
• Suggestion 2: For non-Microsoft apps, you can disable the high DPI scaling per application. Find the application's EXE file, right-click and select properties, then click on the Compatibility tab. Check ON the "Disable display scaling
  on high DPI settings" option. This will disable the down-scaling that Windows applies, but of course your application will run at 200% normal size. In some cases, this may be more desirable. For example, I use this mode for my NetBeans IDE and Google
  Chrome and then use the preferences of those applications to set the font display size. It made both more readable and comfortable to use when docked.

None of these are good workarounds. If you set scaling to 100%, everything is great when docked but entirely too small when just using the Surface 4 Pro's display (unless you're still under 40 with great eye sight).

Come on Microsoft... you've got a great product in the Surface 4 Pro, so please get the dock scaling issue fixed.