Windows 10: ASUS Windows 10 starting to bog down

I've had my ASUS model Q524U since Sept 19. I've been pleased with it. WIth all the extra space, it could update without me knowing, unlike my earlier model that did not have 16GBs and 2TB HDD. Well, all of a sudden, too many times, when I turn it on and it is up and running, the browser is slow. I try to close browser and then the cursor gets lost. I try to control/alt/ delete to get task manager up to stop whatever is the issue, and get no response. I looked to see if it had been updating and it says last time was in Oct 17. It's Nov 8. The first time it did this, I pushed start button to force quit. It took forever to boot back up saying it was doing something to computer....can't remember anymore what that was.

This time when it finally warmed up after it shut itself down....probably cuz i hit control/alt/delete?.... I checked the task manager to see what might be hanging things up. The "disk" column was at 100%. Now, about an hour later, it's around 6%. The things that were running seemed reasonable. I'm not well versed in this stuff tho. I noticed the ASUS GIFTBOX was right up there with what was most active. Some have advised uninstalling it. Should I?

Any ideas why my computer, with all kinds of room, doesnt't have enough to boot up quickly and responsively from the git each time?

:)

 

Bogged down

Hi Brian,

Thank you for posting your query on Microsoft Community.

I would like to know some information.

• 
  Are you using Windows Phone or laptop?
  
• 
  Do you get any error code or error message?
  
• 
  Have you made any changes prior to this issue?
  

If you are facing the issue using Windows phone then try the step.

I would suggest you to refer to the link and perform soft reset and check if that helps.

http://www.windowsphone.com/en-US/how-to/wp8/phones-and-hardware/restart-my-phone



Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

 

Bogged down

. When typing -- emails, facebook -- I get sudden freeze ups that can last 30 seconds or more. Very frustrating. Help?

 

What type of software maintenance have you done on it?

 

Hi,
Which internet provider do you use ?
Xfinity/ Comcast has had it's share of issues for seems like a week now.

 

Plankton,
My computer has Windows Defender, which says everything is fine...if that's what you mean.
Thrash Zone,
I do use Comcast, but my husband has not had problems with his browsers. However, he just tested his speed. It's 66 mbps. Mine is 32. What? Why would mine be any different than his?
Thanks for you input.

 

Hmm. We have two routers. I signed into the other one and my speed is now 60ish. Weird. My husband's computer, which is an older but nicer HP, is having no issues with the other router.

 

Husband says the router I was on (same as one he is on) has less range. But I was sitting next to him when computer firsrt bogged down. Not sure what I'm saying. But maybe using our 2nd router with more range will be the fix.

 

Hi,
Sounds like it
Not sure about the speed being normal at 60 either I suppose you might *Smile
All I know is my speed bites lol *Biggrin

 

p.s. Sorry for jabbering on. But do you know if it's okay for me to delete ASUS GIFTBOX?

 

Hi,
I've never heard of asus giftbox :/
Anything in it *Smile

 

https://www.google.co.uk/search?q=as...oaBJIH7aPyzmTg

 

What does ASUS GIFTBOX Desktop do and why do I need it on my computer? - ASUS GIFTBOX Desktop

 

Yes, get rid of ASUS Giftbox. My asus laptop never even came with such bloatware when I first purchased mine

 

So, it's not the router. My computer is bogging down again. Disk use is 90 to 100% under task manager. Other people are having this problem, but no one seems to have a fix? Some say it's an ASUS Windows 10 problem. I'll try contacting ASUS support, but thought I'd check back in on this forum. Or may have to return computer. Do not want to have to do that.