Windows 10: Asus Zenbok UX433F - two issues

Discus and support Asus Zenbok UX433F - two issues in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I have two issues with my new ZenBook. 1 despite I disabled the Numberpad and, yes, is does not light on anymore, it stills enters numbers... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by EmmanuelVigot, Nov 16, 2020.

  1. Asus Zenbok UX433F - two issues


    Hi,


    I have two issues with my new ZenBook.


    1 despite I disabled the Numberpad and, yes, is does not light on anymore, it stills enters numbers while I'm typing stuff. Tried plenty of various things including disabling some services, etc. No way, each time I'd reboot it'd go the same way


    2 the keyboard inserts "Enter" whenever I'm typing, with no apparent reason.


    Now, I have disabled anything starting with HID or ASUS, in both Device Manager and Services - really everything. Stopped services and disabled then, uninstalled the drivers. Hope it'll work.


    Of course, I'm obliged to work with an external mouse.


    I don't know whether this comes from W10 or Asus. I updated all drivers of course.


    Will let you know if it works - if my computer is not usable anymore, I may have to wait till I get back to my old Toshiba which works since 2011....

    :)
     
    EmmanuelVigot, Nov 16, 2020
    #1
  2. Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Nov 16, 2020
    #2
  3. Asus G771 touchpad issue

    Hello,

    To provide you the appropriate solution on this concern, we would like to know more about the issue. Can you answer the questions below:

    • Did the issue happened after updating your OS version to the Creator's Update?
    • You have mentioned that the touchpad has been working for Microsoft's driver and not for the ASUS driver, did I get that correctly?

    Meanwhile, you can follow the steps below to run the hardware troubleshooter:

    • Press the ‘Windows + W’ key on the keyboard.
    • Type troubleshooter in the search box and then press
      Enter.
    • Click Hardware and Sound and run the
      Hardware and Devices Troubleshooter.
    • Follow the on-screen instructions.

    Let us know if the steps above worked for you.
     
    Jennifer Bri, Nov 16, 2020
    #3
  4. Asus Zenbok UX433F - two issues

    Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Nov 16, 2020
    #4
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Asus Zenbok UX433F - two issues

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