Windows 10: Asus Zenbook 3 model UX390UA - 0xA00F4244 Missing Camera Error

Discus and support Asus Zenbook 3 model UX390UA - 0xA00F4244 Missing Camera Error in Windows 10 Drivers and Hardware to solve the problem; Good morning- Trying to see if anyone could potentially assist with this. I have an exec at my company who uses a Asus Zenbook 3 model UX390UA. He... Discussion in 'Windows 10 Drivers and Hardware' started by TSpiels, Apr 1, 2020.

  1. TSpiels Win User

    Asus Zenbook 3 model UX390UA - 0xA00F4244 Missing Camera Error


    Good morning-


    Trying to see if anyone could potentially assist with this. I have an exec at my company who uses a Asus Zenbook 3 model UX390UA. He attempted to join a Zoom meeting but when he attempts to use the camera, he encounters an error. The infamous, 0xA00F4244 Missing Camera Error. Prior to me writing this seeking help, I have attempted a few of the fixes I found while browsing google/youtube. Ive attempted to "Reset" my camera, adding an item to Regedit, downloading any and all Asus drivers from their website, confirmed it wasn't a function key shortcut that turned it off, etc. Any input, suggestions, tips would be greatly appreciated as I am normally pretty good with troubleshooting but this one has me at a loss of words and scratching my head. Thank you in advance.


    I also included a screen shot of the users Device Manager, as I found it interesting that there was not a "Camera" option within the list. Thanks again! Asus Zenbook 3 model UX390UA - 0xA00F4244 Missing Camera Error 562df7d6-4007-44bb-ac1f-da53aa2497fd?upload=true.png Asus Zenbook 3 model UX390UA - 0xA00F4244 Missing Camera Error 77510518-f301-4002-884f-b750d38967ad?upload=true.png

    :)
     
    TSpiels, Apr 1, 2020
    #1
  2. TSpiels Win User

    Asus Zenbook 3 model UX390UA - 0xA00F4244 Missing Camera Error

    Good morning-

    Trying to see if anyone could potentially assist with this. I have an exec at my company who uses a Asus Zenbook 3 (model UX390UA). He attempted to join a Zoom meeting but when he attempts to use the camera, he encounters an error. The infamous, 0xA00F4244
    Missing Camera Error. Prior to me writing this seeking help, I have attempted a few of the fixes I found while browsing google/youtube. Ive attempted to "Reset" my camera, adding an item to Regedit, downloading any and all Asus drivers from their website,
    confirmed it wasn't a function key shortcut that turned it off, etc. Any input, suggestions, tips would be greatly appreciated as I am normally pretty good with troubleshooting but this one has me at a loss of words and scratching my head. Thank you in advance.

    I also included a screen shot of the users Device Manager, as I found it interesting that there was not a "Camera" option within the list. Thanks again!
    Asus Zenbook 3 model UX390UA - 0xA00F4244 Missing Camera Error 562df7d6-4007-44bb-ac1f-da53aa2497fd?upload=true.png

    Asus Zenbook 3 model UX390UA - 0xA00F4244 Missing Camera Error 77510518-f301-4002-884f-b750d38967ad?upload=true.png
     
    TSpiels, May 25, 2020
    #2
  3. CWitk Win User
    Missing Camera Driver; Error 0xA00F4244

    I have an Asus ZenBook 2 using Windows 10 Pro.

    I have never had a problem with the built-in camera before. The issue began in August 2018 when I tried to use Skype and the error being that there were "no available cameras". To make it easier, I will list out all steps that I have taken:

    • Opened the camera app and received the error message: "0xA00F4244 <NoCamerasAreAttached>"
    • went to settings and changed the security permissions to allow all apps to access camera
    • went so far as to uninstall all antivirus software, restart, etc.
    • finally decided to check drivers: there is no trace of a webcam / camera driver (see image; two tabs where the camera driver should be are open)

    • Asus Zenbook 3 model UX390UA - 0xA00F4244 Missing Camera Error 5de92fe6-60d5-471d-86c4-96f6247a8461?upload=true.jpg
    • Even went to the designated Asus website to see if there were any available webcam / camera drivers available (there are none)
    • checked for updates (there are none that would solve this issue)

    I have tried every option that I am capable of completing and it seems like the "built-in" camera is defunct. Unfortunately, I do not know if this occurred after an update as I rarely use the camera but it would be nice to be able to skype the family on
    a laptop instead of a mobile phone.

    Any insight or assistance on what to do would be greatly appreciated.
     
    CWitk, May 25, 2020
    #3
  4. Asus Zenbook 3 model UX390UA - 0xA00F4244 Missing Camera Error

    Smittychat., May 25, 2020
    #4
Thema:

Asus Zenbook 3 model UX390UA - 0xA00F4244 Missing Camera Error

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