Windows 10: Asus Zenbook S ux393 constant BSOD after waking from sleep after some use

Discus and support Asus Zenbook S ux393 constant BSOD after waking from sleep after some use in Windows 10 Gaming to solve the problem; Hi all, I get BSOD almost daily. If my PC goes to sleep, is woken up, and after some random usage it will fail. This was a win10 to win 11 update. I... Discussion in 'Windows 10 Gaming' started by VN2AK, Mar 3, 2023.

  1. VN2AK
    VN2AK Win User

    Asus Zenbook S ux393 constant BSOD after waking from sleep after some use


    Hi all, I get BSOD almost daily. If my PC goes to sleep, is woken up, and after some random usage it will fail. This was a win10 to win 11 update. I did a factory reset and updated the drivers. I also get random locking that I have to hard power down. I've ran SFC and Mem test and no issues. Link to my mem dump.https://drive.google.com/file/d/17MeF8crLw3oP-avhIxRd8XNDJDZ6BdGT/view?usp=share_link

    :)
     
    VN2AK, Mar 3, 2023
    #1
  2. CHRISBARBER2
    ChrisBarber2 Win User

    BSOD due to netadaptercx.sys after waking the PC from Sleep

    Hi Prakhar,

    The steps you suggested did not solve the problem. I am still experiencing the BSOD when waking the computer from sleep. If you have an other suggestions they'd be greatly appreciated.

    Regards,

    Chris
     
    ChrisBarber2, Mar 3, 2023
    #2
  3. JOENAMCO
    JoeNamco Win User
    JoeNamco, Mar 3, 2023
    #3
  4. CHADI
    Chadi Win User

    Asus Zenbook S ux393 constant BSOD after waking from sleep after some use

    Constant Crashing & Sleep Wake Issues

    OS Name Microsoft Windows 10 Pro
    Version 10.0.18363
    Build 18363
    System Manufacturer ASUSTeK COMPUTER INC.
    System Model UX490UAR
    System Type x64-based PC
    SMBIOS Version 3.0


    First Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.
    Troubleshooting Steps:

    1. Reinstalled Windows 10 (clean)
    2. Updated all drivers
    3. Replicated on multiple Windows 10 versions, updates
    4. BIOS latest version
    5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
    6. Disabled "fast startup" in control panel

    Second Problem:constantly crashing, blue screen of death.

    Last info from Diagnostic Data Viewer:

    Antimalware Service Executable

    Description
    Faulting Application Path: C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2001.10-0\MsMpEng.exe
    Creation Time: 3/14/2020 1:39:54 PM
    Problem: MpTelemetry
    Status: Report sent

    Problem signature
    Problem Event Name: MpTelemetry
    Problem Signature 01: unspecified
    Problem Signature 02: HardeningTelemetry
    Problem Signature 03: HardeningTelemetryDisableAS
    Problem Signature 04: 4.18.2001.10
    Problem Signature 05: unspecified
    Problem Signature 06: unspecified
    Problem Signature 07: unspecified

    Extra information about the problem
    Bucket ID: fdb8de8b2cbae82736f81cfce42d2152 (1655104735544156498)


    Asus Zenbook S ux393 constant BSOD after waking from sleep after some use 270417d1583351612t-constant-crashing-sleep-wake-issues-options.png

    Asus Zenbook S ux393 constant BSOD after waking from sleep after some use 270418d1583351612t-constant-crashing-sleep-wake-issues-options-2.png

    Asus Zenbook S ux393 constant BSOD after waking from sleep after some use 270419d1584211485t-constant-crashing-sleep-wake-issues-plan2.png

    Asus Zenbook S ux393 constant BSOD after waking from sleep after some use 270420d1583351612t-constant-crashing-sleep-wake-issues-power-plans.png

    Asus Zenbook S ux393 constant BSOD after waking from sleep after some use 270421d1584211485t-constant-crashing-sleep-wake-issues-windows.png
     
    Chadi, Mar 3, 2023
    #4
Thema:

Asus Zenbook S ux393 constant BSOD after waking from sleep after some use

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