Windows 10: Asus Zenbook UX31E, not working after W10 upgrade

Discus and support Asus Zenbook UX31E, not working after W10 upgrade in Windows 10 Installation and Upgrade to solve the problem; Hi All Some weeks ago I upgraded my son's Zenbook. Initially it seemed to work fine. So I did a clean install. I can vaguely remember an odd miss... Discussion in 'Windows 10 Installation and Upgrade' started by kiwig, Sep 24, 2015.

  1. kiwig Win User

    Asus Zenbook UX31E, not working after W10 upgrade


    Hi All
    Some weeks ago I upgraded my son's Zenbook. Initially it seemed to work fine. So I did a clean install. I can vaguely remember an odd miss start-up after the clean install.It seemed to work allright after that.
    Anyway my son skyped a couple of weeks ago to say it isn't working.
    Generally speaking, can I fresh install the original W7, it was home premium. I haven't a disk and wonder if there are any ISO's available at MS for download?

    Thanks

    :)
     
    kiwig, Sep 24, 2015
    #1
  2. Natijah Win User

    TouchPad not working UX31E windows 10 64bit pro

    Hi,

    Does your ASUS Zenbook UX31E work fine when you are using it on battery?

    For example at 40% battery capacity.
     
    Natijah, Sep 24, 2015
    #2
  3. Natijah Win User
    ASUS Touchpad issues after windows 10 update

    Hi,

    Does your ASUS Zenbook UX31E work fine when you are using it on battery?

    For example at 40% battery capacity.
     
    Natijah, Sep 24, 2015
    #3
  4. Joergi Win User

    Asus Zenbook UX31E, not working after W10 upgrade

    Yes, you can install WIndows 7 again.

    The Windows 7 ISO images are available from here:
    Windows 7

    You might want to adjust the language/country code in that URL to match the country, for which you need the images!
     
    Joergi, Sep 24, 2015
    #4
  5. kiwig Win User
    Joergi thanks a lot, I will have a try. At least I saved the belarc results before updating to w10.
     
    kiwig, Sep 24, 2015
    #5
  6. kiwig Win User
    I have just tried to download the W 7 iso though the key is not accepted as it is an OEM installation, I assume, as it came pre-installed. How do I proceed from here then?
    Edit: I just noticed that it has a new key since the w10 upgrade, not working either for the w7 download.*Redface
     
    kiwig, Sep 28, 2015
    #6
  7. Joergi Win User
    Have you really tried the product key or have you typed in the product ID? You need to type in the product key.

    I am asking, because Windows 10 does not show you the actual product ID - you need some external tool to show it.
     
    Joergi, Sep 28, 2015
    #7
  8. kiwig Win User

    Asus Zenbook UX31E, not working after W10 upgrade

    Thanks Joergi
    I got the keys initially in W7 and now in 10 with Belarc.
     
    kiwig, Apr 4, 2018
    #8
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Asus Zenbook UX31E, not working after W10 upgrade

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