Windows 10: At first use, the bitlocker was not saved to my Microsoft account

Discus and support At first use, the bitlocker was not saved to my Microsoft account in Windows 10 Gaming to solve the problem; I am the first user. At the first use of the computer the bitlocker was not stored by default to my Microsoft account. I cannot access my hard drive... Discussion in 'Windows 10 Gaming' started by Marina Sokolova, Mar 24, 2023.

  1. MARINA SOKOLOVA
    Marina Sokolova Win User

    At first use, the bitlocker was not saved to my Microsoft account


    I am the first user. At the first use of the computer the bitlocker was not stored by default to my Microsoft account. I cannot access my hard drive now. I need Miscrosoft to provide me with the bitlockerThank you

    :)
     
    Marina Sokolova, Mar 24, 2023
    #1
  2. BATHOSPHYR
    Bathosphyr Win User

    Cannot Save Bitlocker Recovery Key to Microsoft Account

    I have a brand new Surface Pro with Windows 10. I am attempting to enable BitLocker.

    From the Control Panel / Manage Bitlocker, I click "Turn on BitLocker".

    I am given a question, "How do you want to backup your recovery key?" and I choose, "Save to your Microsoft account."

    I am greeted with a popup, "Bitlocker Drive Encryption error. Can't sign in to your Microsoft account. You need to be signed in to Windows with a Microsoft account to save your recovery key. Sign out and hen sign in with a Microsoft account, or go to
    Settings and choose Accounts to change your existing account."

    I am signed in, but I went through these steps again, but I am unable to save my recovery key to my Microsoft account.

    How do I fix this?

    ***Post moved by the moderator to the appropriate forum category.***
     
    Bathosphyr, Mar 24, 2023
    #2
  3. ARNO
    Arno Win User
    How to save my BitLocker recovery key to my personal Microsoft account, when there is a domain account connected?

    I want to encrypt some personal hard drives with BitLocker on Windows 10, and save the recovery keys to my personal Microsoft account, which is the one I connect to Windows with.

    The problem is that I have also connected my university's domain account, and BitLocker will only let me save the key to this uni account : the "Save to Microsoft account" option in the BitLocker setup window has been replaced with "Save to your cloud domain account", and when I select this, the key doesn't appear in my Microsoft account's recovery keys list, which I assume means that the key has been sent to my uni's network instead.

    These keys are for personal drives and I want to save them to my personal account. I don't want to remove the domain account entirely as it's convenient. How can I choose which account to save the BitLocker recovery keys to ?
     
    Arno, Mar 24, 2023
    #3
  4. JOMEL_SANTOS
    Jomel_Santos Win User

    At first use, the bitlocker was not saved to my Microsoft account

    Cannot Save Bitlocker Recovery Key to Microsoft Account

    Hi,

    For the specific information and proper assistance regarding your BitLocker, we would suggest in reaching out to our TechNet team through this link. You can also refer to the post of MeipoXu through this

    thread     which is also from our TechNet forums as a reference that can possibly resolve your issue. If the issue still persists, it would be best to post your concern on their forums to have the appropriate steps to take in resolving the issue. You can easily
    reach out to them by clicking on this
    link    .

    Regards.
     
    Jomel_Santos, Mar 24, 2023
    #4
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At first use, the bitlocker was not saved to my Microsoft account

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