Windows 10: AT my wits end with this mouse issue

y does my mouse not work since windows 10? requires 1 2 3 clicks to function

:)

 

Windows 10 sluggish preformance, at my wits end with this.

Hi,



Thank you for posting on Microsoft Community. I understand the inconvenience you faced. I appreciate your efforts toward fixing the issue. I will certainly help you with this.

This issue may arise due to many reason such as system file corruption, graphics card and games compatibility etc. I suggest you to follow the below given methods and check if it helps:

Method 1:

Run System Maintenance and check if it shows any error messages:

• Press Windows + X key and click on Control Panel.
• Click on Troubleshooting.
• Under System and Security, click on System Maintenance and follow the onscreen suggestion.

Method 2:

I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:

• Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type sfc/scannow and press enter.
• Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
• In command prompt, type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

Method 3:

This issue may also arise due to incompatibility of graphics driver with Windows. I suggest you to try compatibility mode for graphics driver and check if it helps. To do so kindly follow the below given steps:

• Right click on graphic driver that you have downloaded from manufacturer website.
  
• Click/tap on Properties.
• Check the Run this program in Compatibility mode for under
  Compatibility tab
• Select Windows 8.1/8 from the drop down under
  Compatibility mode section.
• Click on Apply and Ok.
• Install the drivers, restart PC and check if issue is resolved.

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

Thank you.

 

Mouse and start up window issues after update to Windows 10

Hi,

Sorry for the delay in response from our end.

As you are facing issues with mouse, I suggest you to try to connect a different mouse and check with the issue.

For other issues, I suggest you to follow the steps mentioned below:

• Open the Task manager. Here’s a tip: Press CTRL+Shift+ESC.
• Click File > Run New Task
• Make sure you have a check mark beside “Create this task with administrative privileges”
  
• Type CMD

Type the following 2 commands at the Command Prompt:

dism /online /cleanup-image /restorehealth

sfc /scannow

5. Close the CMD window.

Hope it helps.

 

Never-ending issues with mouse/touchpad and with Microsoft Family time limits

Hi,

Regarding mouse and touchpad concern, we suggest that you install the latest driver update in device manufacturer's website. If the issue still persists, you check on this
link and follow the steps or suggestions on how to resolve the issue on mouse and touchpad.

And with Microsoft Family concern, you can try to remove the child account by following steps provided below:

• Go to
  http://account.microsoft.com/family and sign in with your Microsoft account.
• From Family tab select the Child account that you set on your son's account.
• Click More and select Remove from Family.
• Sign out and try to log in again.
• Try to Add a child account. Check on this
  link to know more information on how you can add a child account.
  

Your reply is most important for us to ensure we assist you accordingly.

Regards.