Windows 10: Atapi.sys BSOD

Discus and support Atapi.sys BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been fighting this for a long time. My PC keeps BSOD on me at random times both while in use and not in use. The BSOD error states Driver IQRL... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by H4ttrick, Nov 23, 2018.

  1. H4TTRICK
    H4ttrick Win User

    Atapi.sys BSOD


    I have been fighting this for a long time. My PC keeps BSOD on me at random times both while in use and not in use. The BSOD error states Driver IQRL Not Less or Equal and the offending file is atapi.sys. I have updated every driver I can access. I have run memtest86 and the RAM checks out ok. I have run multiple scans on all my HDs and they check out ok. This is driving me insane and I cannot figure out how to fix it. It ran stable all day yesterday with no problems and today I will not even boot properly. I am writing this in safe mode. Any assistance would be more than appreciated.


    System reliability give this bugcheck: 0x000000d1 (0x00000000dff41048, 0x0000000000000005, 0x0000000000000000, 0xfffff804b48d2344).


    The minidump is below:


    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 00000000dff44048, memory referenced
    Arg2: 0000000000000005, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff80b2c1b2344, address which referenced memory

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1


    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 400

    BUILD_VERSION_STRING: 17134.1.amd64fre.rs4_release.180410-1804

    DUMP_TYPE: 2

    BUGCHECK_P1: dff44048

    BUGCHECK_P2: 5

    BUGCHECK_P3: 0

    BUGCHECK_P4: fffff80b2c1b2344

    READ_ADDRESS: fffff8037d2ef388: Unable to get MiVisibleState
    Unable to get NonPagedPoolStart
    Unable to get NonPagedPoolEnd
    Unable to get PagedPoolStart
    Unable to get PagedPoolEnd
    00000000dff44048

    CURRENT_IRQL: 5

    FAULTING_IP:
    atapi!AtapiSendAtaCommand+304
    fffff80b`2c1b2344 498b7348 mov rsi,qword ptr [r11+48h]

    CPU_COUNT: 4

    CPU_MHZ: 906

    CPU_VENDOR: AuthenticAMD

    CPU_FAMILY: 10

    CPU_MODEL: 2

    CPU_STEPPING: 2

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    BUGCHECK_STR: AV

    PROCESS_NAME: svchost.exe

    ANALYSIS_SESSION_HOST: HATTON-DESKTOP

    ANALYSIS_SESSION_TIME: 11-23-2018 10:48:47.0291

    ANALYSIS_VERSION: 10.0.17763.132 amd64fre

    TRAP_FRAME: ffffa00bd52adca0 -- (.trap 0xffffa00bd52adca0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00000000dff44000 rbx=0000000000000000 rcx=0000000000008008
    rdx=0000000000008008 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80b2c1b2344 rsp=ffffa00bd52ade30 rbp=ffffa90c07a841a0
    r8=0000000000000001 r9=0000000000000000 r10=ffff8001f6b39000
    r11=ffffa00bd52ade70 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl zr na po nc
    atapi!AtapiSendAtaCommand+0x304:
    fffff80b`2c1b2344 498b7348 mov rsi,qword ptr [r11+48h] ds:ffffa00b`d52adeb8=ffffa90c093cd780
    Resetting default scope

    LAST_CONTROL_TRANSFER: from fffff8037d05c269 to fffff8037d04b690

    STACK_TEXT:
    ffffa00b`d52adb58 fffff803`7d05c269 : 00000000`0000000a 00000000`dff44048 00000000`00000005 00000000`00000000 : nt!KeBugCheckEx
    ffffa00b`d52adb60 fffff803`7d058ee5 : 00000000`00000000 00000000`00000000 ffffa90c`0aaabaf0 fffff803`7cf7df83 : nt!KiBugCheckDispatch+0x69
    ffffa00b`d52adca0 fffff80b`2c1b2344 : ffffa90c`093cdb68 ffffa90c`093cdbb0 ffffa90c`093cdbb0 ffffa90c`07a856a8 : nt!KiPageFault+0x425
    ffffa00b`d52ade30 fffff80b`2c1b1e05 : ffffa00b`d52ae050 ffffa90c`093cdb68 ffffa90c`07a841a0 ffffa90c`093cd780 : atapi!AtapiSendAtaCommand+0x304
    ffffa00b`d52adea0 fffff80b`2c1b15d8 : ffffa90c`093cdb68 fffff803`7ced9097 00000000`00000001 fffff803`7ce3d7e6 : atapi!AtapiHandleAtaCommand+0x45
    ffffa00b`d52aded0 fffff80b`2c1c650b : 00000000`0000003c 00000002`00000000 00000000`0000f000 ffffa90c`07ae0878 : atapi!AtapiHwStartIo+0x68
    ffffa00b`d52adf00 fffff80b`2c1cd09d : ffffa90c`08fc58f0 ffffa90c`083d9b20 00000000`0000003c ffffa90c`093cd901 : ataport!CallMiniPortHwStartIo+0x127
    ffffa00b`d52adfa0 fffff803`7d04c792 : ffffa90c`093cd780 fffff80b`2c1c201a ffffa90c`07a98518 ffffa90c`08e36930 : ataport!IdeStartCrbSynchronized+0x6d
    ffffa00b`d52adfd0 fffff80b`2c1ccfef : ffffa90c`07a89e80 fffff80b`2c1cd030 ffffa90c`093cd780 00000000`00060000 : nt!KeSynchronizeExecution+0x42
    ffffa00b`d52ae010 fffff80b`2c17115f : ffffa90c`093cd988 00000000`00000000 00000000`00010000 ffffa00b`d52ae190 : ataport!IdeStartIoCallBack+0x26f
    ffffa00b`d52ae0d0 fffff803`7ce3c62f : ffffa90c`093cd988 00000000`0000f000 00000000`00001000 00000000`00000000 : PCIIDEX!BmReceiveScatterGatherList+0x1f
    ffffa00b`d52ae100 fffff803`7ce3c1eb : ffffa90c`08e3d8c0 ffffa90c`08e36930 00000000`00000000 ffffa90c`00000000 : hal!HalpAllocateAdapterCallbackV2+0x16f
    ffffa00b`d52ae190 fffff803`7ce3bb83 : 00000000`00010000 00000000`00000010 ffffa90c`093cd820 ffffa90c`08e3d8c0 : hal!HalAllocateAdapterChannelV2+0x137
    ffffa00b`d52ae1e0 fffff803`7ce3376e : 00000000`00000000 ffffa90c`08e3d8c0 00000000`00000000 00000000`00010000 : hal!HalAllocateAdapterChannel+0x33
    ffffa00b`d52ae220 fffff80b`2c1710e1 : ffffa90c`093cd780 ffffa90c`08e3d8c0 ffffa90c`000001c0 00000000`00000000 : hal!HalBuildScatterGatherListV2+0x1a77e
    ffffa00b`d52ae2b0 fffff80b`2c1cccf3 : ffffa90c`093cd780 ffffa90c`07a99750 00000000`00000000 ffffd2ee`94a1a7b5 : PCIIDEX!BmSetup+0x71
    ffffa00b`d52ae320 fffff80b`2c1cb98c : ffffa90c`07a841a0 ffffa90c`093cd780 ffffa90c`093cd780 ffffa90c`093cd780 : ataport!IdeDispatchChannelRequest+0x113
    ffffa00b`d52ae350 fffff80b`2c1cb8c7 : 00000000`00000001 ffffa90c`0c8efd78 00000000`00226d14 fffff803`7cfb5723 : ataport!IdeStartChannelRequest+0x48
    ffffa00b`d52ae380 fffff80b`2c1ccb6f : ffffa90c`07a99725 ffffa90c`0c240000 ffffa90c`0c2f0102 ffffa90c`00010000 : ataport!IdeStartDeviceRequest+0x353
    ffffa00b`d52ae470 fffff80b`2c1c8526 : ffffa90c`0c2f94d0 ffffa90c`093cd780 ffffa90c`0c2f94d0 ffffa90c`08e81760 : ataport!IdePortPdoDispatch+0xc3
    ffffa00b`d52ae4a0 fffff803`7cedcef9 : 00000000`00000000 00000000`00000000 ffffa90c`093a1408 fffff803`7ceaaf76 : ataport!IdePortDispatch+0x16
    ffffa00b`d52ae4d0 fffff80b`2bdd12b7 : ffffa90c`0c2f94d0 fffff80b`2c483a37 ffffa90c`093a1408 ffffbe05`00000000 : nt!IofCallDriver+0x59
    ffffa00b`d52ae510 fffff80b`2bdd10b9 : ffffa90c`0848a010 00000000`00000007 ffffa90c`0c2f9630 fffff803`7cf26624 : ACPI!ACPIIrpDispatchDeviceControl+0x97
    ffffa00b`d52ae550 fffff803`7cedcef9 : 00000000`00000007 ffffa90c`0c8f55e0 00000000`00010000 ffffa90c`08e81760 : ACPI!ACPIDispatchIrp+0xa9
    ffffa00b`d52ae5d0 fffff80b`2ced3818 : ffffa90c`0a6efa90 00000000`00000001 ffffa90c`0c8f55e0 00000000`00010000 : nt!IofCallDriver+0x59
    ffffa00b`d52ae610 fffff80b`2ced2f6e : 00000000`00000000 00000000`00000000 00000000`00010000 ffffa90c`0a6ef5d0 : CLASSPNP!SubmitTransferPacket+0x1f8
    ffffa00b`d52ae650 fffff80b`2ced2c3f : ffffa90c`00000000 ffffa90c`0c8f55e0 00000000`00000000 00000000`00020000 : CLASSPNP!ServiceTransferRequest+0x27e
    ffffa00b`d52ae700 fffff80b`2ced2ad4 : 00000000`0c8cf9ca 00000000`0c8d07fd ffffa90c`0a6ef5d0 00000000`00000000 : CLASSPNP!ClassReadWrite+0x15f
    ffffa00b`d52ae750 fffff803`7cedcef9 : 00000000`00000000 ffffa90c`0c84e3f8 00000000`00000001 00000000`00000000 : CLASSPNP!ClassGlobalDispatch+0x24
    ffffa00b`d52ae780 fffff80b`2d035088 : ffff6e71`b74493b4 fffff780`00000008 00000000`02d9ced8 fffff803`7cf243ee : nt!IofCallDriver+0x59
    ffffa00b`d52ae7c0 ffff6e71`b74493b4 : fffff780`00000008 00000000`02d9ced8 fffff803`7cf243ee 00000000`000010da : bdisk+0x5088
    ffffa00b`d52ae7c8 fffff780`00000008 : 00000000`02d9ced8 fffff803`7cf243ee 00000000`000010da fffff803`7cedcef9 : 0xffff6e71`b74493b4
    ffffa00b`d52ae7d0 00000000`02d9ced8 : fffff803`7cf243ee 00000000`000010da fffff803`7cedcef9 00000000`00226d14 : 0xfffff780`00000008
    ffffa00b`d52ae7d8 fffff803`7cf243ee : 00000000`000010da fffff803`7cedcef9 00000000`00226d14 ffffa00b`d4fbe258 : 0x2d9ced8
    ffffa00b`d52ae7e0 fffff80b`2c011eaf : 00000000`00000000 ffffa90c`08f749d0 ffffa90c`0a6ef5d0 00000000`00000001 : nt!KeQueryUnbiasedInterruptTimePrecise+0x6e
    ffffa00b`d52ae830 fffff803`7cedcef9 : 00000001`00000001 00000000`02da134d 00000000`00000000 ffffa90c`08fa0ad0 : partmgr!PmGlobalDispatch+0xff
    ffffa00b`d52ae8b0 fffff80b`2c012598 : 00000000`00000000 ffffa90c`0c8d81f0 ffffbe05`f2a5a960 00000000`00000000 : nt!IofCallDriver+0x59
    ffffa00b`d52ae8f0 fffff80b`2c011e16 : 00000000`00000000 ffffa90c`08fb7cb0 ffffa90c`08fb7b60 ffffa90c`0a6ef5d0 : partmgr!PartitionIo+0x178
    ffffa00b`d52ae980 fffff803`7cedcef9 : ffffa90c`08fe09f0 fffff80b`2c013dfb 00000000`00000000 ffffa90c`08fb2dc0 : partmgr!PmGlobalDispatch+0x66
    ffffa00b`d52aea00 fffff80b`2c0e1107 : ffffa90c`08fb2dc0 00000000`00000001 00000000`02da134b 00000000`00000000 : nt!IofCallDriver+0x59
    ffffa00b`d52aea40 fffff803`7cedcef9 : ffffa00b`d52aeb59 fffff80b`2ccd1048 ffffa90c`0a6ef5d0 fffff80b`2ce842b7 : volmgr!VmReadWrite+0xf7
    ffffa00b`d52aea80 fffff80b`2ccc56e0 : 00000000`00000000 ffffa00b`d52aeb59 ffffa90c`0a6ef5d0 00000000`00000000 : nt!IofCallDriver+0x59
    ffffa00b`d52aeac0 fffff80b`2ccc4e47 : ffffa00b`d52aed10 ffffa00b`d52aed30 ffffa90c`00010000 00000000`00000000 : fvevol!FveFilterRundownReadWrite+0x880
    ffffa00b`d52aebc0 fffff803`7cedcef9 : ffffa00b`d52aec00 ffffa00b`d52aec70 00010000`0bc23050 00000000`00000000 : fvevol!FveFilterRundownRead+0x27
    ffffa00b`d52aebf0 fffff80b`2ce840a9 : 00000000`00000000 ffffa90c`08faad90 ffffa00b`d45efcc8 00000000`00000000 : nt!IofCallDriver+0x59
    ffffa00b`d52aec30 fffff80b`2ce852f2 : 00000000`00000002 ffffa00b`d52aed70 ffffa90c`0a6ef5d0 fffff803`00000001 : iorate!IoRateIssueAndRecordIo+0x79
    ffffa00b`d52aec70 fffff80b`2ce82468 : 00000000`00000000 00000000`00120012 ffffbe05`f2a56db4 00000000`00000000 : iorate!IoRateProcessIrp+0x186
    ffffa00b`d52aedc0 fffff803`7cedcef9 : 00000000`00000000 00000000`00000000 ffffa90c`093a1180 ffffa00b`d4fbe2a0 : iorate!IoRateDispatchReadWrite+0x1458
    ffffa00b`d52aee00 fffff80b`2cd7102d : ffffa90c`07a68bc0 fffff80b`2cd8b9b2 00000000`00000000 00000073`00000003 : nt!IofCallDriver+0x59
    ffffa00b`d52aee40 fffff803`7cedcef9 : ffffa90c`090a1190 fffff80b`2cdc6eec ffffa00b`d4fbe200 ffffa00b`d4fbe200 : volume!VolumePassThrough+0x1d
    ffffa00b`d52aee70 fffff80b`2cd831ec : ffffa00b`d52af000 ffffa00b`d52a9000 00000250`00000000 00000034`464d85d4 : nt!IofCallDriver+0x59
    ffffa00b`d52aeeb0 fffff80b`2cd817e9 : ffffa00b`d45efcc8 00000000`00000000 ffffbe05`00120012 ffffbe05`f2a56db4 : volsnap!VolSnapReadFilter+0x19ec
    ffffa00b`d52aeee0 fffff803`7cedcef9 : 00000000`00000000 ffffa00b`d52af000 ffffa00b`d4fbe1d8 00000000`00000000 : volsnap!VolSnapRead+0x19
    ffffa00b`d52aef10 fffff80b`2c3af546 : ffffa90c`0bc23018 ffffa90c`0c84e010 ffffa00b`d4fbe200 ffffa90c`0c8c0001 : nt!IofCallDriver+0x59
    ffffa00b`d52aef50 fffff803`7d04eb87 : ffffa00b`d4fbe1d8 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!NtfsStorageDriverCallout+0x16
    ffffa00b`d52aef80 fffff803`7d04eb4d : 00000000`00006000 ffffa90c`0b905700 00000000`00000004 fffff803`7cf0275a : nt!KxSwitchKernelStackCallout+0x27
    ffffa00b`d45efae0 fffff803`7cf0275a : 00000000`00000012 00000000`00000012 00000000`00000000 fffff80b`2c3994d2 : nt!KiSwitchKernelStackContinue
    ffffa00b`d45efb00 fffff803`7cf0259e : fffff80b`2c3af530 00000000`00006000 00000000`00000000 ffffa90c`090a1040 : nt!KiExpandKernelStackAndCalloutOnStackSegment+0x12a
    ffffa00b`d45efb80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExpandKernelStackAndCalloutSwitchStack+0x9e


    THREAD_SHA1_HASH_MOD_FUNC: dc1a475e39a14088f12a79aa3f8b8c4abf881297

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: afcfad58aeceb7511d968ffa5cfbdcee072d208a

    THREAD_SHA1_HASH_MOD: e7e03b8cf381b23eaa6035417ceb69d065fe96da

    FOLLOWUP_IP:
    atapi!AtapiSendAtaCommand+304
    fffff80b`2c1b2344 498b7348 mov rsi,qword ptr [r11+48h]

    FAULT_INSTR_CODE: 48738b49

    SYMBOL_STACK_INDEX: 3

    SYMBOL_NAME: atapi!AtapiSendAtaCommand+304

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: atapi

    IMAGE_NAME: atapi.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    IMAGE_VERSION: 10.0.17093.1000

    STACK_COMMAND: .thread ; .cxr ; kb

    BUCKET_ID_FUNC_OFFSET: 304

    FAILURE_BUCKET_ID: AV_atapi!AtapiSendAtaCommand

    BUCKET_ID: AV_atapi!AtapiSendAtaCommand

    PRIMARY_PROBLEM_CLASS: AV_atapi!AtapiSendAtaCommand

    TARGET_TIME: 2018-11-23T16:16:51.000Z

    OSBUILD: 17134

    OSSERVICEPACK: 407

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK: 272

    PRODUCT_TYPE: 1

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

    OS_LOCALE:

    USER_LCID: 0

    OSBUILD_TIMESTAMP: 2018-11-01 01:56:19

    BUILDDATESTAMP_STR: 180410-1804

    BUILDLAB_STR: rs4_release

    BUILDOSVER_STR: 10.0.17134.1.amd64fre.rs4_release.180410-1804

    ANALYSIS_SESSION_ELAPSED_TIME: 21d0

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:av_atapi!atapisendatacommand

    FAILURE_ID_HASH: {4104d1be-1784-5b87-60e8-584dea53eeb0}

    Followup: MachineOwner
    ---------

    :)
     
    H4ttrick, Nov 23, 2018
    #1
  2. INTERESTINGKID005140
    interestingkid005140 Win User

    wdf01000.sys and ntoskrnl.exe BSOD

    I'm on Windows 10, 64bit

    Basically, whenever I try to update my LPC controller through Device Manager, BSOD with WDF_VIOLATION occurs (culprit being wdf01000.sys)

    So I try to use the driver verifier to see which driver is causing the BSOD, but then it causes BSOD (cultprit being ntoskrnl.exe)

    Have no idea which driver is causing them

    Please help!

    Here are my list of drivers and system info: Documents
     
    interestingkid005140, Nov 23, 2018
    #2
  3. JOY KEMPRAI
    Joy Kemprai Win User
    BSOD - driver_irql_not_less_or_equal (l1c63x64.sys)

    Hi Seung,

    Sorry for the inconvenience caused by BSOD - driver_irql_not_less_or_equal (l1c63x64.sys).

    Please let us know the make/model of your computer.

    The L1C63x64.sys is the Atheros LAN driver and I would suggest to uninstall and reinstall the Atheros LAN driver but install the latest Atheros LAN driver by visiting the manufacture's website and avoid using any LAN driver available though Windows Update.

    However the problem could also be with any VPN software and other software so make sure you have the latest version of each of these software.

    If the errors continue uninstall the VPN software and check if the issue persist.

    Hope this helps. Get back to us for further queries for BSOD - driver_irql_not_less_or_equal (l1c63x64.sys). We are happy to help!
     
    Joy Kemprai, Nov 23, 2018
    #3
  4. CPLPRO
    cplpro Win User

    Atapi.sys BSOD

    7 different BSoD

    Hey guys,

    I have a serious problem. I make it as short as possible:

    • system runs 100 % fine with the 10.12
    • updatet to Catalyst 11.1 -> BSoD
    • updatet to 11.1 Hotfix -> BSoD
    • rollback to 10.12 -> BSoD
    • removed ALL AMD files manually, installed 10.12 -> BSoD
    • Temps are fine
    • no sfc /scannow errors
    • no chkdsk errors
    • Prime, Furmark all fine
    • regardless what driver I install -> BSoD
    • I did no hw changes, no OC
    Here are my BSoDs I receive:
    • 0x0000010e
    • 0x1000007e
    • 0x0000007e
    • 0x0000004e
    • 0x0000003b
    • dxgmms1.sys
    • PFN_LIST_CORRUPT
    They all refer to the GPU of course ...

    From now on I receive a BSoD every time I try to play a game (especially BC2 and SC II) even if I completely remove the old driver and make a clean install.
    Apparently the 11.1 damaged my system irreparable.

    Any advice or info would be very much appreciated *Smile Atapi.sys BSOD :)
     
    cplpro, Nov 23, 2018
    #4
Thema:

Atapi.sys BSOD

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