Windows 10: Attempted bluetooth transfer from laptop to phone results in failure message/ photo/file...

So I usually send finished jpg images to my phone via right click on image>send to device>send to bluetooth device. However this time when I clicked send file, I recieved an error message stating the file has failed to transfer, then my file/image completley disappears from the pictures category and seemingly the computer entirely. Any trace of it is also gone from the krita app it was created on. I have had this happen to 2 photos and was able to replicate it with a dummy document. I have already enable hidden documents/ show all documents, I have even tried doing a hard drive scan and nothing can be found by the name of the documents. They are not in quarantine by my anti-virus, nor can they be found in the recycling bin. I found a very early version when searching "%TEMP%" in the file explorer but the version is far from helpful. ANY HELP SOLVING THIS ISSUE WOULD BE SERIOUSLY APPRECIATED. I lost commissioned work that was worked on for a month and I had already notified the client it was ready. Running windows 10, surface pro 3, 64bit. I5.

:)

 

Fault trying to share photos from phone to laptop via Bluetooth


I could transfer photos from my mobile to my laptop running windows 8.1 by selecting "share" then Bluetooth on my phone. I updated my laptop on 29th July to Windows 10 and have been testing the upgrade to ensure I can accomplish all I wish.
When attempting the same process the following message appears on my phone "The device you're trying to send to doesn't support sharing over Bluetooth"
No settings were changed on my phone and only the upgrade was performed on my laptop. I can still transfer both photos and videos from my laptop to my mobile by selecting "send" and "Bluetooth Device". There are various workarounds but they all take more time. Thank you in anticipation of assistance

 

Fault trying to share photos from phone to laptop via Bluetooth


While waiting for replies I solved this - in Windows 10 by the following steps where -> means click/select.

1. Start -> Settings-> Devices -> Bluetooth.
2. At this point ensure Bluetooth is on and device you wish to make the transfer from is listed and paired.
3. At the bottom of the same page under Related Settings -> Send or receive files via Bluetooth -> Receive files.
   
4. The Waiting for connection page appears stay on this page and initiate the transfer from your device.
5. The file is being received window appears with a progress bar when this is complete you will be asked where to save the file and Finish

It appears these steps have to be performed for each individual file transferred therefore I've pinned the Settings window with Bluetooth selected to the task bar.

 

Laptop Bluetooth Problems D:

I can't locate my laptop using my phone.. unless i open Bluetooth File transfer and click "Recieve file"
i set my phone to "Allow devices to find this computer" as well!