Windows 10: Attempting to upgrade, windows keeps restarting back to windows 8

Hi all,

I have attempted to download windows 10 around 4/5 times, the download completes and states that my computer needs to restart upon which it claims it is configuring the windows 10 upgrade. I would assume from this point it would restart into the windows 10 configuration however each time I have tried it it restarts back into windows 8 as if nothing had happened.

My laptop then opens up windows update and says I am able to download windows 10. This is really frustrating as I can't even seem to get into the windows 10 setup.





As you can see I am attempting to download again but there is no trace at all of it attempting to install windows other than this failed update that you can see here. Has anybody else had this problem or have any idea of how to get around it?

Thanks in advance.

I am using an HP Pavillion 15-n268a laptop.

:)

 

Missing Isapnp.sys driver when installing Windows 10 from USB

Answer-by-number:

1. So you attempted to upgrade to Win10 at some point in the past but the upgrade failed, is that correct?

2. Did you "go back" to Windows 8 or to Windows 8.1?

3. Were you running Windows 8 or Windows 8.1 before this new attempt to upgrade (I assume)?

4. The free upgrade offer expired on 29 July 2016. Have you purchased
the Win10 or are you attempting to upgrade for free?

1. Yes Correct

2.I went back to the same Windows which was Windows 8

3.Windows 8

4.Upgrade for free

 

Windows 10 upgrade inststallation failed, can't roll back to Windows 8

Original title: Windows 10 Upgrade

I attempted to upgrade to Windows 10 on a HP 2000 Notebook. Installation failed and now I can't roll back to Windows 8. Do I need to order the recovery discs from HP to restore Windows 8 and then try to upgrade to Windows 10. Can I do a clean install
of Windows 10? Keep in mind that the failed installation of Windows 10 was never activated.

 

Exactly the same issue mate. Tried so many different things.

if i try the ISO download it gets to 100% and says failed, if i do it the windows update, it restarts to 8.1

 

Ah well at least I'm not alone in this haha. I was debating trying the ISO download but if it's not working for you I can't imagine it'll work for me. The only other thing I can think of is trying to re-install windows 8 as a fresh install and then try and upgrade from there.. the only issue is I have no idea where my installation CD is.

 

Yeah im kind of refusing to do this as i have my laptop set to how i want it and really cant be bothered for the sake of this upgrade at the moment.

If its causing this many issues just upgrading, then i doubt it will run smooth as it is.

its really frustrating that it doesnt tell you WHY there was a problem.

 

I don't know if this could help or not. Are you both logged in with a local account? If yes, try to log in with your Microsoft account and then do the upgrade. I have the same problem and i was logged in with a local account. When i change to a Microsoft account the upgrade was done.

 

Will give it a shot. Thanks!. I did have a security message saying i must input my most recent password, but i was logged into my live account, ive tried local aswell but that didnt do anything either. Ill log back into live and see what happens

 

Wait for your answers mate!

 

Same thing *Sad error code 80070032 when i go back into updates and it says failed

 

According to Microsoft about this error code, you should go to your temp folder delete all temporary data and then retry to do the upgrade. Of course you should be logged in with a Microsoft account.

 

Just tried this and got the same error code again. Booted straight back into 8.1

 

Have you tried to upgrade using the Media creation tool from Microsoft? Or using an .ISO file?

 

In some ways the Media Creation Tool is the same when upgrading. If you select Upgrade now, it downloads all files so it's a good guess that any that it has to download W10 files they'll be the same.

 

This sounds like the problem that I had, My solution is in this topic (end of page 2)
https://www.tenforums.com/installatio...tml#post304211

Hope this helps