Windows 10: Attention required for Outlook Account

Discus and support Attention required for Outlook Account in User Accounts and Family Safety to solve the problem; I use Outlook 2013 on my PC. Since the anniversary upgrade I keep getting the message "you need to fix your Microsoft Account for apps on your other... Discussion in 'User Accounts and Family Safety' started by SoFine409, Aug 5, 2016.

  1. SOFINE409
    SoFine409 Win User

    Attention required for Outlook Account


    I use Outlook 2013 on my PC. Since the anniversary upgrade I keep getting the message "you need to fix your Microsoft Account for apps on your other devices to be able to launch apps and continue experiences on this device." Since I don't use Outlook.com I assume that I can just go to settings, email & app accounts and delete the account for Outlook. I just want be sure that this won't impact Outlook.

    Update: the issue was resolved when I fixed an alias issue on my MS Account.

    :)
     
    SoFine409, Aug 5, 2016
    #1
  2. LUTETIAEDWARDES
    LutetiaEdwardes Win User

    Microsoft account attention required

    Hi so I just got a new Nokia Lumia 635 and at first everything was going great but then it said that my outlook password is expired and needs to be changed. So i did that but then it kept saying that outlook needs my attention so when i went to settings>emails+accounts
    and clicked on microsoft account with attention required underneath it changed to syncing then went back to attention required. please help
     
    LutetiaEdwardes, Aug 5, 2016
    #2
  3. GENEKOSCH
    GeneKosch Win User
    Outlook not syncing after Phone update

    After I updated my Lumia 640 to windows 10 my contacts will not sync from outlook. The account says attention required but there is no way to access my outlook account now.
     
    GeneKosch, Aug 5, 2016
    #3
  4. SAIKATM
    saikatm Win User

    Attention required for Outlook Account

    hey , i'm facing this issue from this morning and then i looked up on the web and did what ever i possibly i could do, i removed and re added the account and that didn't work. my system is up-to date. can you please help me how did you exactly fixed this ? Screenshot
     
    saikatm, Aug 5, 2016
    #4
  5. SOFINE409
    SoFine409 Win User
    I'm not sure if this will help you but when I installed Win10 originally, I created a MS Account with an email address of *******@cox.net. A few months ago I wanted to change the email address on the MS Account to a Gmail account. However, you can not do that. What I was actually doing I thought was changing the ALIAS to the account. You see an MS account can have multiple aliases but only one PRIMARY alias. The primary alias is the one shown by default when you sign into the store on your PC. If these don't match then you get that message. I fixed it by logging into the MS Account using my browser and the adding my old *****@cox.net alias back and then making that the primary alias. Then the alias on the MS account servers matched the one saved on my PC. The message went away. Try this and see if it helps but it could be something else.
     
    SoFine409, Apr 5, 2018
    #5
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Attention required for Outlook Account

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