Windows 10: Audio being really bad when another program is open

Discus and support Audio being really bad when another program is open in Windows 10 Gaming to solve the problem; I have a pair of Sony headphones connected via Bluetooth to my HP 360 Laptop. I am running the latest version of Windows 11, even though I wish it was... Discussion in 'Windows 10 Gaming' started by ColdWaffle, Sep 18, 2022.

  1. COLDWAFFLE
    ColdWaffle Win User

    Audio being really bad when another program is open


    I have a pair of Sony headphones connected via Bluetooth to my HP 360 Laptop. I am running the latest version of Windows 11, even though I wish it was Windows 10. When I have a program open such as Premiere Pro or After Effects, Sound from a program open like Amazon music will sound all distorted and have no depth. Right when I close Premiere Pro or After Effects, the sound problem goes away. It sounds just as good as it should. These are my properties for the headphones:I have no enhancements running from Windows or a third party program currently. I have no audio related software and I cant

    :)
     
    ColdWaffle, Sep 18, 2022
    #1
  2. SKELLATTARR
    skellattarr Win User

    good programs gone bad

    list all the programs here that you know was good but is now bad
     
    skellattarr, Sep 18, 2022
    #2
  3. KEITHM
    KeithM Win User
    Please give steps to open the paths to Program Files

    If you want to open File Explorer to your C: drive without any registry tweaks, you'll need to do so from a shortcut you create.

    1. Open File Explorer to This PC.
    2. Right-click Winndows (CAudio being really bad when another program is open :) and select Create Shortcut:

      Audio being really bad when another program is open [​IMG]
    3. Clock OK in the altert dialog:

      Audio being really bad when another program is open [​IMG]
    4. And you'll have a shortcut on your Desktop:

      Audio being really bad when another program is open [​IMG]
     
    KeithM, Sep 18, 2022
    #3
  4. JOSHUA HER1
    Joshua Her1 Win User

    Audio being really bad when another program is open

    Headphones not showing up as separate playback device, bad quality audio

    Hi Anna,

    The bad quality audio that you are experiencing can occur due to several reasons, such as, an outdated audio driver, a missing audio driver, etc. To better assist you, kindly answer the following questions:

    • What is the make and model of your computer?
    • What are the exact troubleshooting steps that you've taken so far? This is for us to avoid providing the same steps.
    • Have you tried updating your audio driver? If not, kindly do so by following the steps in this article:

      Update drivers in Windows 10      .

    We look forward to your response.
     
    Joshua Her1, Sep 18, 2022
    #4
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Audio being really bad when another program is open

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