Windows 10: Audio breaks when using Bluetooth on w11

Discus and support Audio breaks when using Bluetooth on w11 in Windows 10 Gaming to solve the problem; Lately im having issues with w11 where I can't keep my headphones conencted to Bluetooth or somehow the sound is breaking.... Discussion in 'Windows 10 Gaming' started by Kenzi.z, Aug 30, 2022.

  1. Kenzi.z Win User

    Audio breaks when using Bluetooth on w11


    Lately im having issues with w11 where I can't keep my headphones conencted to Bluetooth or somehow the sound is breaking.

    :)
     
    Kenzi.z, Aug 30, 2022
    #1

  2. N97 Bluetooth audio breaks

    I have no problem in paring both of my bluetooth handsfree kit (Jabra BT530 & Nokia HF-200) but the audio seems to be breaking. Is anyone facing this probliem?



    Even the other party is able to see the beak in the audio.



    Since this audio break is happening in both of my BT Handsfree I am starting to suspect if any thing is wrong in the Bluetooth module of my N97. Please advice should i try replacing my handset wth another one.



    -Guru
     
    gurou---01, Aug 30, 2022
    #2
  3. dummycomp Win User
    Serious Bluetooth issues after updating to W11 from W10

    Windows 11 21H2 updated from Windows 10

    on an HP Pavilion Gaming Desktop i7-9700

    In W10, I had no trouble with Bluetooth

    After Update to W11 = (major) Bluetooth Issues

    Bluetooth devices all get easily recognised and connected to W11

    (W11 shows the device is connected = and the device shows it is connected)

    However, this is where the issues start:

    Problem 1

    There is no sound!

    = To get a sound I have to disconnect and remove the device from W11 list = and then reconnect = then I get sound through device = BUT:

    Problem 2

    The sound is always FULL VOLUME

    Solutions tried:

    I have tried (several times) uninstalling drivers and after a new start, Windows 11 has reinstalled drivers:

    Bluetooth Device (RFCOMM Protocol TDI) (10.0.22000.1)

    Realtek Bluetooth 4.2 Adapter (1.8.1037.3005)

    Realtek(R) Audio (6.0.9163.1)

    I have also uninstalled audio drivers and reinstalled (several times)



    Other solutions tried:



    1. I have tried setting the sound to a low value = restarting computer = still full volume (tried several+ times)
    2. I have tried setting the sound to a low value = removing the device from the list = reconnecting OR = first restarting the computer
    3. Tried many variations of above
    = always full or nearly full volume

    Another incident I got with this:

    One time it appeared to have worked = volume was at previous set low volume = I thought it was fixed = listened to music (sound was low but I had some doubt about the quality of sound) = after about three songs the next song was slightly louder (but not much) but because I was listening with headphones, I wanted to turn it down just one setting = pressed the minus key to turn down one setting = as soon as I pressed the minus button it sprang to full volume (damaging my ears)



    I have run DISM / RestoreHealth to make sure there is no system corruption



    I have had to stop using Bluetooth devices as I cannot find and resolve problem.

    (I have to say that I am also not that happy with the audio sound since updating to W11 = it is too variable when using over browser = sometimes the sound is as good as it was in W10 = but often I have to turn it real high to hear properly)
     
    dummycomp, Aug 30, 2022
    #3
  4. Audio breaks when using Bluetooth on w11

    Windows 10 Bluetooth Headset issue - Stuttering or breaking audio input & output

    Hi,

    I have 2 Bluetooth headsets

    • Samsung level U (Bluetooth Ver. 4.1 / A2DP, AVRCP, HFP, HSP)
    • Philips SHB7250 (Bluetooth Ver 4.0 / NFC Support / A2DP, AVRCP, HFP, HSP)
    In both the wireless/bluetooth headsets I face the following problem:

    Problem 1:

    The output audio breaks in all the following cases

    • Listening to music on any application (VLC, Windows Media Player, etc)
    • Watching movie or any video
    Description of "the audio breaks": I can hear sound for few random
    seconds and than its totally gone for few random seconds and then it automatically comes back and the cycle goes on...

    Problem 2:

    The input audio from mic breaks (for very small fraction of seconds) while recording video, thus producing a garbled or stuttering audio recording.

    The recorded video has absolutely no issues. I have tried the following apps and the issue is same everywhere:

    • The cyberlink screen recorder 4
    Both the headsets work perfectly with the following android phones

    • Samsung Galaxy S8
    • Samsung Galaxy S7 edge
    • Vivo V17 Pro
    No issues with audio playback via speakers or wired headset.

    The platform specifications:

    • Hardware Specifications:
      • HP Pavillion x360 Convertible 14-ba073tx
      • Intel core i5-7200U CPU @ 2.5 GHz
      • RAM 8 GB
      • 64 bit OS and Processor
      • Pen & Touch Support with 10 touch points
      • 256 GB SSD (OS and all softwares are installed on this SSD CAudio breaks when using Bluetooth on w11 :)
      • 1TB SSHD (8 GB SSD integrated)
      • Intel Wireless Bluetooth Device (I believe bluetooth and wifi are combined in this single chip)
      • Intel Dual Band Wireless-AC 7265
    • Software Specifications
      • Windows 10 Pro 1909 build 18363.815
      • All latest and updated drivers from windows update
      • Also tried installing latest drivers from the manufactures website (HP support assistant)
    Few Questions I would like to answer in advance:

    • Are you also experiencing the sound issue when using a wired headphone?
      • NO
      • No issues while using any bluetooth speakers (used only for output audio), problem is only with voice and music both enabled bleutooth device
    • Have you made any recent changes or installed updates prior to this issue?
      • I regularly update my computer. And the problem persists
      • I have done a fresh installation of windows 10 19H2 with latest drivers being automatically downloaded using windows updater.
      • Have also tried
      • Have tried on 2 laptops
    • What build and version of Windows 10 are you using?
    • The Device manager doesn't shows any issues:

    Solutions already tried:

    A. https://support.microsoft.com/en-us/help/14169/windows-10-fix-bluetooth-problems

    B. Redirecting

    C. Please run the Bluetooth troubleshooter and see if the issue will persist. Please follow the steps below on how:

    1. Press Windows and I keys to open Settings.
    2. Click on Update & Security.
    3. On the left hand pane, click on Troubleshoot.
    4. Under Find and Fix other problems, click on Bluetooth.
    5. Click on Run the troubleshooter.

    If the troubleshooter was unable to fix the issue, please download and install the latest drivers for your Bluetooth adapter. Please click on this link on
    how to Update drivers in Windows 10.

    NOT WORKED.

    D. turning of WiFi connection while using wireless audio devices. NOT WORKED

    E. Disconnecting other bluetooth devices like mouse, and only connecting single bluetooth device. NOT WORKED.

    Tried all the above steps but nothing worked

    I don't know what microsoft is doing for such a serious issue which many are facing.

    Solution:

    I am shifting to apple ipad and mac

    I don't know what others will do
     
    AbhinavBhandawat, Aug 30, 2022
    #4
Thema:

Audio breaks when using Bluetooth on w11

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