Windows 10: Audio controls not working

Hi, I have this issue, up until the latest driver update for wifi and bluetooth, I could control the volume both from the buttons on my bluetooth headset, and on the keyboard/taskbar, but since this update, only the controls on the headset itself work, while not adjusting the volume in the windows, just the sound of the actual headphones, the windows controls for volume do nothing except muting or unmuting the sound, also the pause button on the headset does nothing. It doesnt seem to be the issue of the headset since it works perfectly fine with my phone. How can I fixt this

:)

 

AUDIO SERVICE NOT WORKING.

Hi,

In that case, I suggest you follow below.

Step 1:

In the search box on the taskbar, type device manager, then select it from the results.

Step 2:

Select the arrow next to Sound, video and game controllers to expand it.

Step 3:

Look for IDT High Definition Audio CODEC. If it's listed, right-click it and select Update Driver, then select Browse my computer for driver software > Let me pick from a list of device drivers on my computer.

Step 4:

You’ll see a list of pre-installed drivers. Select High Definition Audio Device, and then select Next.

Step 5:

Restart PC

Let me know the results after performing the above.

Regards

Shuaib

Independent Advisor

 

Audio control keys won't work on Windows 10

Hi Agic,

Thank you for posting your query on Microsoft Community.

We understand how you feel about the situation with the audio control keys won't work on your Windows phone. We're happy to assist you to fix your issue.

Before we proceed, I need more information to help you better.

• What is the make and model of your system?
• Is the issue specific to the audio control keys?

I suggest you to try these following methods and check, if the issue still persists.

Method 1:

I suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.



Follow these steps to run the troubleshooter:

• Type “Troubleshooting” without quotes in the Search box and hit enter.
• Select “Hardware and Sound” from the Troubleshooter Window.
• Select “Hardware and Devices” under Devices option.
• Follow the On Screen instructions.

Method 2:

If the issue persists, I suggest you to uninstall and re-install audio drivers from the manufacturer website. Check if it helps.

1. Click on Windows key + X and then, select Device Manager.

2. Open device manager.

3. Expand ‘Sound Video and Game Controllers”.

4. Right-click on ‘High Definition Audio Device and select ‘uninstall’.

5. Follow the prompt and restart the computer.

Now re-install latest audio driver from the manufacturer website.


Let's refer to the link below:

Fix sound problems

Fix sound or audio problems in Windows - Microsoft Support

Hope it helps. Reply with the result and I'll be happy to help you further.

Thank you.

 

volume control error

Hi Akash,

The issue with volume control could have happened due to the corrupted or outdated driver. To resolve your issue, we suggest that you follow the 2 methods below:

Method 1: Run the Audio Troubleshooter on the system.



Windows 10 has a built-in troubleshooter to check and fix issues with Sound. We would suggest you run this troubleshooter to check if the issue is with your Audio



Refer these steps:

• Press Windows key+X, select Control panel.
• Change the view as an option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel
• Run the playing Audio troubleshooter

Method 2. Uninstall and reinstall the latest drivers from the manufacturer website.

Follow the steps to update the audio drivers:

• Press Windows key + X key and click Device Manager.
• Expand the Sound, Video and game controllers.
• Right-click on the Sound card and click on Uninstall.
• Install the latest audio driver from the manufacturer website.

Let us know the result for us to assist you further.