Windows 10: Audio Device Dropped no cause can be found

Hardware:

Windows 10 laptop Dell Latitude E7470 all drivers updated by company IT

Laptop connected to Room Display unit via HDMI cable no issues

Audio device selected via USB connection is Room Crestron Speakers and Microphone


Teams voip only meeting no dial in users or connection


2 1/2 hours into the meeting the audio was lost.


The Technology Operations Officer was in charge of the presentation laptop and checked the audio device list: the room speakers and mic no longer displayed as an option. The meeting was finished using a dial in audio bridge. The computer never regained the room speakers and microphone as a connection option.


What would cause this issue?

:)

 

No audio device is installed (How to fix?)


Since you uninstalled the Intel Display audio and you no longer have audio, that suggests you are using HDMI (??) If this is the case then the Realtek is not being used and not causing your problem.

First step as mentioned is to reinstall the Intel Display Audio.

 

No Audio Output Device is Installed

Hi,

You will need to select Windows 8 from the drop down list while installing the driver in compatibility mode.

I would suggest you to try setting the speaker as default audio output by following the steps below and check if it helps.

1. Right click on the sound icon on the right bottom corner of the taskbar.

2. Select "playback devices".

3. If "speaker" is not set as the default device, highlight it and click "set as default".

5. Save the changes.

Let us know the result.

 

Audio Device

Hi Mohammed,

No Audio Output Device can be cause by outdated sound drivers or corrupted sound drivers.

For us to provide the best resolution possible, we suggest following the steps below:

• Run the troubleshooter on this link.
• If the issue still persists after running the troubleshooter, click on the
  dropdown arrow and follow the steps on the article.
  
  

Don't hesitate to inform us on how it goes.