Windows 10: Audio disabled in Windows 11 when plugging webcam

This happens when I when I plug in a Logitech webcam Windows Audio Service becomes disabled. I've tried most trouble shooting options but most have no affect hanging the logon as to local system then switching back to the local service account restores audio for a few second. This seems to have been caused by a Windows update. Can MS provide a fix or identify the update that caused it so we can roll back?

:)

 

Audio disabled in Windows 11 when plugging webcam

Currently experiencing the same issue. Seems to be an issue with Win 11 and webcams with built-in microphones. Windows Audio service stops when webcam is connected. Tried uninstalling/re-installing drivers for hardware on laptop, webcam, updated BIOS, firmware, updated Windows, etc..

Also tried other suggestions such as disabling audio enhancement.

Did you ever find a solution for this?

 

Audio disabled in Windows 11 when plugging webcam

Hello everyone,

Each time I plug my webcam, all audio gets disabled on Windows 11. I had a Logitech C920 and bought a Creative LiveCam to see if the problem would persist and it does, so it must be Windows related.

The only fix for now is to go under device manager, scroll down to "Sound, video and game controllers" disable device there and wait for 30 seconds or so. The issue is that it also disables the built-in webcam microphone, which can then not be used anymore for my Teams calls.

This is a major issue for me as I use this for work. I hope Windows can find a solution to this issue.

Thanks for your help!

 

C920 Logitech Pro Webcam - Win 11 Audio Bug – A Workaround

Since July, my Windows 11 laptop says “no audio device is installed” when I plug in my C920 Logitech Pro Webcam. After much searching, I found a fix that works for me. The problem is a conflict between a specific Windows patch for Realtek's AudioProcessingObject and Logitech Webcam, which causes the Windows Audio service to terminate unexpectedly.

Here are work-around steps I'm using to re-enable audio.

1. With the Webcam plugged in, disable the Webcam's Audio Component:
   
   - In Device Manager, under "Sound, video and game controllers", find the "HD Pro Webcam C920" entry.
   
   - Right-click on "HD Pro Webcam C920" and select "Disable". Confirm any prompts if required. Here's an image showing the webcam after it has been disabled in Device Manager:
   
   
   
   
   
2. Restart the Windows Audio Service. If audio doesn't restore within 30 seconds after disabling the webcam's audio component, try manually restarting the Windows Audio Service. Here's a quick way:
   
   - Press Win + R to open the Run dialog
   
   - Type services.msc and press Enter.
   
   - In the list of services, scroll down and find "Windows Audio".
   
   - Right-click on "Windows Audio" and choose "Restart".
   

That's it. If you disable the "HD Pro Webcam C920" audio component in Device Manager, that specific device should remain disabled across reboots until you manually re-enable it. So, in that sense, it won't need to disabled again every time you restart.

Good luck.

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