Windows 10: Audio driver not fixed

Hey Microsoft Communtity,I have been trying to fix the audio for almost an entire year now, and without luck, the issue is not resolved. If I update my audio driver, it'll start making these bugging sounds on speakers/headphones, I've tried factory resetting the entire laptop, issue still persist. And it's really frustrating, to the point where I give up now and ask for help. What can I do to fix this audio driver problem once and for all?

:)

 

Dolby Audio driver

Hi Joseph,

Thank you for posting in Microsoft Community and being a part of Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message of this issue?
• When are you facing this issue with the drivers?
• Have you installed all the latest drivers from the manufacturer's website for current operating system?

I suggest you to uninstall the existing Audio drivers, download the latest drivers for your device and check if it helps.

Step 1: Uninstall the Audio driver.

Steps:

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand Audio inputs and outputs, right click on the driver and click on
  Uninstall.

Step 2: I suggest you to manually install the latest audio drivers and check.

Download the latest drivers from: Lenovo Support for g500

Select the driver and operating system to download.

Refer to the article by Andre Da Costa to install the latest driver:

How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with the required information and updated status of this issue for further assistance.

 

Audio Not Working after numerous fixes...

Hi there J, I will be your Independent Advisor for today, I hope we can both resolve your problem.

What I can suggest is DELETE completely all the Audio drivers listed in the device manager.

There should be a small box that you can tick to delete completely the Audio driver.

And make sure you remove all audio devices listed.

Here is how to do it

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

 

Audio breaks down after updating the audio drivers on Windows 10

Hello Thomas,

As you are facing issues with accessing the audio sounds after updating the audio driver, we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the make and model of your device?
• Is this issue confined to accessing sounds from any specific video on your device?

This issue might have occurred due audio driver issues. Let us try the below troubleshooting steps and check if it helps.

Step 1: Rollback the audio drivers to previous version as the issue persists after updating the driver and check if it helps.

Press Windows + X keys from the keyboard, click on
Device Manager, expand the audio driver, right click on the driver, select
Properties. Under Drivers tab click on
Rollback Driver (If enabled)

Step 2: Fix the driver issues.

Press Windows + X keys from the keyboard, click on
Device Manager and on Scan for hardware changes.

Step 3: I suggest you to refer to the Microsoft help article about sound issues and check if it helps.

Fix sound problems

Hope it helps. Update us if you are still facing issues with accessing the audio, we will be happy to help you.

Thank you.