Windows 10: Audio Driver removed from PC during 'system repair'

The other day my Windows 10 HP EliteBook 8470p did a System Repair. It took a couple hours to perform so I wasn't around when it completed. However, since then I have no sound capabilities. I tried all the suggestions online of Device Manager, etc. But there is no longer the 'Audio file' listed, it starts with' Batteries.'When I was able to go to More Detail, I could get the audio file listing but when searching for update it said "the appropriate audio files are already installed." I'm baffled. I can't figure out how to get them back or if I need to download a new audio driver. I'm not

:)

 

Dolby Audio driver

Hi Joseph,

Thank you for posting in Microsoft Community and being a part of Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message of this issue?
• When are you facing this issue with the drivers?
• Have you installed all the latest drivers from the manufacturer's website for current operating system?

I suggest you to uninstall the existing Audio drivers, download the latest drivers for your device and check if it helps.

Step 1: Uninstall the Audio driver.

Steps:

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand Audio inputs and outputs, right click on the driver and click on
  Uninstall.

Step 2: I suggest you to manually install the latest audio drivers and check.

Download the latest drivers from: Lenovo Support for g500

Select the driver and operating system to download.

Refer to the article by Andre Da Costa to install the latest driver:

How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with the required information and updated status of this issue for further assistance.

 

The Ultimate Realtek HD Audio Driver Mod for Windows 10

Everyone that post ids, need just do these steps and you will be good. I kinda tired of keep on uploading the inf. file

1.Go Open up device manager
2. Go under sound,video, and game controllers
3. Find Realtek High Definition Audio
4. Right click and hit update driver
5. Browse my computer for driver software
6. Let me pick from a list of available drivers on my computer
7. Click Have Disk and hit browse
8. Click on the Realtek HD Audio mod folder and look for win64
9. Click on the HDXRT4 and click ok,
10. Click Next and Yes
additional if you want dts audio and others, install it now before next step.
After it is done, restart the PC

You should be good then and also make sure before doing these steps that you have driver enforcement disabled.

 

Windows 10 keeps deleting audio drivers?

Hi

Thank you for posting in Community, I understand your concern and will try our best to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

1. How did you come to know that your driver downgraded?

2. Which drivers do you install when your audio driver downgrade?

For now, I would suggest that you remove all the updates that you have downloaded for your audio driver, reboot the system and follow the steps below:

• • Right click on the Start Menu, and select “Device Manager”.
  • Open Device Manager, double click and expand "Sound,Videos and Game controllers”
  • Right-click the device, and click Uninstall.
  • Windows will prompt you to confirm the device’s removal. Click
    OK to remove the driver.
  • After the uninstallation is complete, reboot your computer.
  • After you have successfully uninstalled the driver, visit the manufacturer’s website, download the Windows 10 driver for your computer and check.

Hope this information helps.