Windows 10: Audio driver, Windows or Hardware issue?

Hi there, I hope you are well. I have a Lenovo Ideapad 3 for about 3 years now.I'm not too sure if this is relevant, but a year ago, I had a faulty RAM nodule and took it in for repairs, the technician sorted out my issues, upgraded me to Windows 11 and installed 12GB of RAM.Everything was fine following the repair. However, I started noticing my CPU running at 100% at all times, I chose to ignore it, but a few months later, my audio started acting up and I'm not sure if it's an audio driver, port or Windows issue. When I connect my headphones and mic which both used to work prior, they don'

:)

 

Dolby Audio driver

Hi Joseph,

Thank you for posting in Microsoft Community and being a part of Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message of this issue?
• When are you facing this issue with the drivers?
• Have you installed all the latest drivers from the manufacturer's website for current operating system?

I suggest you to uninstall the existing Audio drivers, download the latest drivers for your device and check if it helps.

Step 1: Uninstall the Audio driver.

Steps:

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand Audio inputs and outputs, right click on the driver and click on
  Uninstall.

Step 2: I suggest you to manually install the latest audio drivers and check.

Download the latest drivers from: Lenovo Support for g500

Select the driver and operating system to download.

Refer to the article by Andre Da Costa to install the latest driver:

How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with the required information and updated status of this issue for further assistance.

 

Windows 10 audio driver issue

Hi Hani,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the methods and check if it helps.

Method 1: Perform playing audio Troubleshoot.

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

Refer these steps:

• Press Windows key +X, select Control panel
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• Run the playing Audio troubleshooter

Method 2: Updating the Audio drivers.

Try updating the Audio drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the audio drivers:

1. Press Windows key + X key and click Device Manager.

2. Expand the Sound, Video and game controllers.

3. Right-click on the Sound card and click on Update driver software.

4. Restart the computer and check.

Refer the link below and check if it helps.

No sound in Windows.

http://windows.microsoft.com/en-US/windows/no-sound-help#no-sound=windows-8&v1h=win8tab4&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Audio driver Problam

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

Try the steps listed here and check if it helps:

Method 1: I suggest you to run the hardware troubleshooter and check if it helps.

• 
  Press Windows key + W Key.
  
• 
  Type Troubleshooting and click on
  Troubleshooting.
  
• 
  Click on Hardware and Sound.
  
• 
  Click on Hardware and Devices to run the default troubleshooter.
  

If issue still persist, refer to below method.

Method 2: I suggest you to download and install the latest audio drivers from the manufacturer’s website for Windows 10, if it is not available then you can install the drivers in compatibility mode and check if it helps.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.