Windows 10: Audio Enhancements Keep Disappearing

Windows Version #: Microsoft Windows Version 2004 (OS Build 19041.630)

I've been having this issue for about two (2) weeks now, maybe right after a big Windows 10 update earlier this month, where the audio enhancements are removed and therefore cannot be enabled anymore. This is kind of frustrating for me, because I like having the Loudness Equalization on.

I've been able to get it back by going to the Device Manager, then uninstalling Realtek(3) Audio and deleting the driver, then restarting the computer so that it can automatically reinstall it again. But after 2-3 days I'll suddenly notice, when I'm watching a video or listening to something, how it's much quieter than before, and I'll discover that the Audio Enhancement options have disappeared once again, so I have to repeat the process. I notice that this sometimes happens if I've left the computer alone (i.e. left it on but not using it) after a period of time.

:)

 

Audio Enhancements

Hi Charlotte,

One step that we could try is to manually re-install the Audio Enhancement, and see if it helps. First, go to HP's website and download the latest Audio Enhancement installer (IDT) and save it to your Downloads folder. Once done, follow the remaining steps
below:

• Search for Control Panel via Cortana search and hit the
  Enter key.
• Open the Device Manager and click Sound, Video and Game controllers.
• Right click the IDT device and select Uninstall.
• Restart your PC.
• Once your PC restarts, it should automatically load all audio driver. Let it complete the process.
• Go to the Downloads folder, right click on the IDT installer and select
  Run as administrator.

Once complete, check if you have the enhancements back and let us know the outcome.

 

Audio Enhancements Problem

Driver enhancements give you some special sound effects that will enhance your audio experience.

The steps to disable driver enhancements are listed below:

a. Click Start.

b. Type Sound in the Start search box and click
Sound from the available options.

c. On the Playback
tab, click Speakers and then click Properties.

d. Click the Enhancements
tab and then select the Disable all enhancements check box.

If disabling driver enhancements doesn't help, please follow the steps given below:

a. Right click on volume icon in system tray.

b. Select Playback Devices. Select the Speakers icon, and click
Properties.

c. Select the Enhancements tab.

d. Scroll down to Loudness Equalization and check the box.

e. Click Apply.

If the above given methods do not help, please uninstall your Audio driver, restart your PC and again install it.

 

DFX Audio Enhancer

It seems that there is incompatibility between DFX Audio Enhancer 12 and the Creator's Update.

We strongly suggest contacting DFX Audio Enhancer 12's developers for this issue to be resolved.

Otherwise, we need to wait for future update that will fix the compatibility issue between DFX Audio Enhancer 12 and the Creator's Update.

If you have other concerns, don't hesitate to get back to us.