Windows 10: Audio from my computer does not work

One day, I was at the computer when a blue screen error appeared. Then I had to force my computer to shut down, because it didn't want to shut down on its own. When I reconnected, I had lost the audio from the PC.I've tried to uninstall the drive and reinstall, I've restarted the pc, I've tried everything on the internet, from deleting lines in the windows registry.I have already formatted the computer, and the computer still has no audio.Now in the device manager, I don't see the sound, video and game controller. Just this





I don't know what to do anymore. Help me please


My pc is a MSI GL63 8RD


in the system information page, in the components, there is no audio device, but where it says "problem devices" the following error appears:


more information about my pc:



please, help me

:)

 

Audio services not responding - Audio randomly stopped working

Try the equivalent on your system of this (not all terms may precisely match your setup)

(from Guide: How to Fix Audio Not Working in Windows 10 : Windows10)

Note: as you may have found, a number of threads on this topic are unsolved.

You may wish to consider doing an in-place upgrade repair install if no solution is found.

Also consider the possibility of hardware failure. You could check the card is seated, cables secure.

 

Reaktek audio does not work after update

Hello,

Apology for delayed response.

I would suggest you to uninstall reinstall the audio drivers and check if that helps.

Follow the steps provided below to uninstall the Audio drivers.

• Press Windows Key + X, select “Device manager”.
• Expand ‘Sound Video and Game Controllers”.
• Right-click on ‘High Definition Audio Device
  and select ‘uninstall’.
• Follow the prompt and restart the computer.

Once restarted system will install legacy drivers.

However, if issue still persists. I would suggest you to go to the manufacturer website and install the latest audio drivers for windows 10 on your computer.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Reaktek audio does not work after update

Hi Alex,

If you’re using out dated Audio driver then you make come across this kind of issue, so I suggest you to update the latest Audio driver and also run the Playing audio troubleshooter and check if it helps.

I suggest you to follow the methods below and check if it helps.

Method 1: Run the
playing Audio troubleshooter and check if it helps.

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

Refer these steps:

• 
  Press Windows key +X, select
  Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting and
  click on the view all option on the left panel.
  
• 
  Run the playing Audio troubleshooter.
  

Method 2.
Try updating the Audio drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the audio drivers:

a. Press Windows key + X key and click
Device Manager.

b. Expand the Sound, Video and game controllers.

c. Right-click on the Sound card and click
on Update driver software.

d. Restart the computer and check.

Keep us posted on this issue so that we can assist you better.