Windows 10: Audio from speakers not longer works within Camera app. Headphone audio works ok

Speaker audio within the Camera application stopped working in about July 2024. Worked great for a long time in my Dell laptop but then stopped working. Audio from headphone works ok. Speaker audio from all other applications works ok - it's only the Camera app that does not product much hearable audio.

:)

 

Audio sound not working on speakers/or headphones. No sound


Yesterday my audio worked fine on both my speakers on my laptop (Dell Inspiron/N5110) and headphones. Then all of a sudden they stopped working. I have made sure that all the volumes are not muted. I did a troubleshoot on playing audio and it said low audio device volume detected, but when I increase the volume, nothing happens. Any one have any suggestions?

 

Audio: Headphones/Speaker only work when computer reset a certain way

Hi. I have a laptop with Windows 10. My audio driver is the Realtek High Def Audio(SST). I'm uncertain when the problem started but it's been going on for awhile. My laptop speaker won't work if the computer is restarted with headphones plugged in. Only the headphones will have any audio. And vice versa, if the laptop is restarted with nothing plugged in, only the speakers work. Even after plugging the headphones in. I've gone through the audio troubleshooting steps provided by Windows. I've also made sure all of my drivers are updated. I've uninstalled and reinstalled the Realtek driver as well. No luck. I've also disabled different audio options and reenabled them in order to see if it'd help. Still nothing. Any help with this would be greatly appreciated.Audio Info.docx

 

audio is not working?

Hello Tanzila,

Thank you for using Microsoft products and posting to the community.

I'm sorry to hear that you're having trouble with your audio. Audio problems can have a variety of causes, and at this time I'd like to start with the following information in order to gain a better understanding of your situation and offer advice.

1. I'm wondering if by audio not working you mean the audio input or audio output is not working properly? Or does it mean that both of them are not working properly?



2. I would like to know when this started happening? Did you make any changes before that?



3. I would like to know if the audio is not working properly when you are using external speakers or headphones? Or are you experiencing this problem using your computer's default speakers and microphone?

Alternatively, if you have not tried some of the troubleshooting steps on your own, then you can try the following basic troubleshooting steps first.

1. Check Audio Device Connections:
   
   • Ensure that your audio devices (e.g., headphones, speakers) are properly connected to your computer or device. If you're using external speakers or headphones, make sure they are plugged in correctly and powered on.
     
2. Audio Output/Input Selection:
   
   • Verify that the correct audio output/input device is selected in your system settings. In Windows, right-click the speaker icon in the system tray and select "Open Sound settings" to check the output/input device.
     
3. Update Audio Drivers:
   
   • Outdated or incompatible audio drivers can cause audio problems. Check the manufacturer's website for your computer or sound card to download and install the latest audio drivers.
     
4. Run Audio Troubleshooter (Windows):
   
   • In Windows, you can use the built-in audio troubleshooter to diagnose and potentially fix audio problems. Go to "Settings" > "System" > "Sound" > "Troubleshoot."
     
5. Check Audio Settings in Applications:
   
   • Ensure that audio is not muted or set to low volume within the specific applications or media players you're using.
     
6. Test with Different Audio Sources:
   
   • Try playing audio from different sources, such as music files, videos, online streaming, or other apps, to see if the issue is specific to one source or application.
     

Looking forward to hearing from you, by knowing more will help me to provide better support.

Sincerely

| Microsoft Community Support Specialist